Verlinda Gonzalez
Bloomington
Summary
Experienced medical office worker with over 10 years of experience working within clinical settings. Skilled in optimizing work place efficiency with a high level of self-motivation, great attention to detail, strong and open communication skills, English and Spanish fluency, quick with job assignment execution and being an excellent people person.
Overview
14
14
years of professional experience
Work History
Patient Service Representative
Pacific Eye Institute
Upland
08.2021 - Current
- Create a welcoming environment
- Communicate with medical/laboratory to obtain results.
- Provided outstanding customer service to patients, addressing their inquiries and concerns with efficiency and care.
- Able to use different types of machine to get results that is required for appointment.
Care giver
Legacy House
Upland
06.2014 - 01.2018
- Assist patients with daily activities
- Give daily medication as prescribed
- Handle emergency situations as needed ( CPR/ slip and fall)
- Call/ fax medication refills as needed, followed by follow up calls if needed.
- File office paperwork and/ or files.
PHLEBOTOMIST
ONSITE WELLNESS
Torrance
01.2012 - 01.2014
- Maintained clinic flow and efficiency by supporting providers with lab work, in-clinic procedures, specimen labeling and handling, specimen shipment and post appointment communication.
- Provide above and beyond customer service
Education
Phlebotomy Certificate -
Mission Career college
riversideSkills
- Customer service
- Communication skills
- Interpreting physician orders
- Fluent in spanish
- Able to use different types of machine
Timeline
Patient Service Representative
Pacific Eye Institute
08.2021 - Current
Care giver
Legacy House
06.2014 - 01.2018
PHLEBOTOMIST
ONSITE WELLNESS
01.2012 - 01.2014
Phlebotomy Certificate -
Mission Career college