Vernal Cadogan
Jamaica,NY
Summary
To obtain a position with an organization that will utilize my extensive experience, knowledge and skills in mortgage processing and loan servicing with solid background in tax processing. Proficient in managing tax documentation and ensuring compliance with regulatory requirements. Demonstrated ability to streamline processes and enhance efficiency through effective use of organizational and analytical skills.
Overview
32
32
years of professional experience
Work History
Loan Servicing /Tax Processor
Community Preservation Corporation
12.2023 - 02.2024
- Responsible for providing tax support to the Portfolio Services Permanent Loan Team by managing the payment of taxes for the entire Servicing portfolio and maintaining the quality of all tax disbursements.
- Recognized for outstanding performance and consistently received positive feedback from clients, colleagues, and supervisors.
- Developed customized solutions for individual client needs, demonstrating exceptional critical thinking skills during challenging situations.
Loan Servicing - Portfolio Administrator (contract)
Community Preservation Corporation
08.2023 - 12.2023
- To provide loan administration and servicing for a portfolio of multi-family, permanent loans, while providing superior customer service to both internal and external stakeholders and customers.
Commercial Loan Servicing Associate (Contract)
Community Federal Savings Bank
05.2023 - 08.2023
- Receiving, distributing and processing of daily mail correspondence, preparing payoff letters, processing loan payments, and maintaining insurance tracking log.
- Conducted regular audits of loan files to ensure compliance with internal quality control standards and regulatory requirements.
- Supported portfolio growth by assisting in the boarding of new loans and ensuring accuracy of loan data.
Mortgage Loan Processor
MortgageDepot.
07.2021 - 10.2022
- Gathering information for the loan application, evaluating credit histories, and assisting loan officers with requests and tasks needed to process and complete applications.
- Processed mortgage loan applications accurately and successfully.
Mortgage Loan Processor
Webster Bank (three month contract)
10.2020 - 01.2021
- Make welcome call and send welcome emails to new borrowers, review files for pending documents, and coordinate between borrowers and Loan Officers.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Set up and completed loan submission packages.
Mortgage Accounts Executive
Lyons Mortgages Inc.
12.2018 - 03.2019
- Obtaining and preparing loan applications, reviewing loan agreements, and assessing loan viability for MCA small business owners.
- Increased loan origination volume through proactive outreach to potential clients and referral partners in the real estate industry.
- Developed strong relationships with clients by providing personalized service, understanding their needs, and offering suitable mortgage products.
Mortgage Loan Coordinator
BANK OF AMERICA HOME LOANS
09.2016 - 10.2018
- Managed clerical/administrative and loan processing duties, assisted clients in choosing mortgage types, and served as a liaison between the loan center and the customer.
Educational Associate
NEW YORK CITY DEPARTMENT OF EDUCATION
09.1991 - 09.2016
- Earned high marks for quality teaching, developed innovative approaches for meeting district goals, and taught general education students as well as individuals with learning challenges.
Education
Liberal Arts -
LaGuardia Community College
04.1992
Skills
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- IFulfill Loan Operating System
- Encompass Operating System
- Powerlender Operating System
- Organizational abilities
- Tax Compliance Expertise
- Document Review
- Audit preparation
- Client Confidentiality
- Error Detection
Timeline
Loan Servicing /Tax Processor
Community Preservation Corporation
12.2023 - 02.2024
Loan Servicing - Portfolio Administrator (contract)
Community Preservation Corporation
08.2023 - 12.2023
Commercial Loan Servicing Associate (Contract)
Community Federal Savings Bank
05.2023 - 08.2023
Mortgage Loan Processor
MortgageDepot.
07.2021 - 10.2022
Mortgage Loan Processor
Webster Bank (three month contract)
10.2020 - 01.2021
Mortgage Accounts Executive
Lyons Mortgages Inc.
12.2018 - 03.2019
Mortgage Loan Coordinator
BANK OF AMERICA HOME LOANS
09.2016 - 10.2018
Educational Associate
NEW YORK CITY DEPARTMENT OF EDUCATION
09.1991 - 09.2016
Liberal Arts -
LaGuardia Community College
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