Verner Starks
Glendale,AZ
Summary
Behavioral health specialist with strong background in providing compassionate care and support. Skilled in therapeutic techniques, crisis intervention, and client advocacy. Focused on fostering collaborative team environment and achieving measurable outcomes. Adaptable, reliable, and responsive to evolving needs while maintaining high standards.
Overview
7
7
years of professional experience
Work History
Behavior Health Professional
Sonoran Sky Community Services
03.2020 - Current
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Maintained strict adherence to ethical guidelines and confidentiality policies, ensuring client trust and privacy throughout treatment process.
- Increased client satisfaction by actively listening to concerns and tailoring interventions accordingly.
- Participated in professional development opportunities to stay informed of the latest trends and best practices within the field of behavioral health.
- Collaborated with multidisciplinary teams to provide comprehensive care for clients, ensuring continuity of services.
- Conducted regular case reviews with colleagues to ensure optimal service delivery for all clientele served at the facility.
- Provided crisis intervention support, deescalating situations and preventing potential harm to clients or others.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
House Manager
Sunshine Residential Homes
10.2018 - 03.2020
- Prepared reports to summarize clients' mental health status and treatment progress.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
Claims Examiner
Matrix Absence Management Inc.
12.2017 - 09.2018
- Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
- Utilized analytical skills to evaluate medical bills for accuracy and appropriateness of charges before approving payments as part of the claims process.
- Participated in cross-functional team meetings to address organizational challenges related to claims management and develop solutions collaboratively.
- Reduced claim processing time by implementing efficient workflow strategies and prioritizing tasks effectively.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
Education
Associate of Applied Business - Business
Bryant And Stratton College
Milwaukee, WI06-2007
High School Diploma -
South Division
Milwaukee, WI05-1993
Skills
- Training (10 years)
- Social Skills Development
- CPR (10 years)
- Special Education
- Behavior Modification
- Self-Care Promotion
- Life Skills Training
- Clinical Documentation
- Mental health evaluations
- Cognitive behavioral therapy
Timeline
Behavior Health Professional
Sonoran Sky Community Services
03.2020 - Current
House Manager
Sunshine Residential Homes
10.2018 - 03.2020
Claims Examiner
Matrix Absence Management Inc.
12.2017 - 09.2018
Associate of Applied Business - Business
Bryant And Stratton College
High School Diploma -
South Division
Similar Profiles
Vincent MngodoVincent Mngodo
BHT at Sonoran Sky Community ServicesBHT at Sonoran Sky Community Services
Salynna LauziereSalynna Lauziere
Shared Living Provider at Open Sky Community ServicesShared Living Provider at Open Sky Community Services
Monroe W. YoungMonroe W. Young
Employment Services Manager at Open Sky Community ServicesEmployment Services Manager at Open Sky Community Services