Vernessa Flemming
Orange,New Jersey
Summary
Dynamic professional with extensive experience at Memorial Sloan Kettering Cancer Center, specializing in electronic medical records and data management. Proven ability to deliver exceptional customer service while efficiently handling high call volumes. Skilled in navigating complex healthcare environments and consistently achieving operational excellence under pressure.
Overview
16
16
years of professional experience
Work History
Medical Unit Assistant
Memorial Sloan Kettering Cancer Center
New York, N.Y
11.2015 - Current
- Performed front-end administrative tasks.
- Provided administrative support to physicians and nurses nightly.
- Preparing and maintaining medical records for patient charts.
- Daily clerical duties.
- Receive time-sensitive material for patient care.
Administrative Assistant
Manhattan West Pulmonary (Weil Cornell Medical College)
New York, N.Y
11.2013 - 01.2015
- Scheduled and confirmed patient appointments using EMR systems (Epic, CureMD)
- Performed front-desk tasks including check-in/check-out and insurance verification
- Collected and entered patient demographics, medical history, and clinical data into EMRs
- Managed high-volume, multi-line phone system and responded to patient inquiries
- Processed co-payments, verified eligibility, and handled pre-authorizations
- Performed manual charge entries and maintained accurate financial records
- Maintained examination rooms and supported clinical staff with documentation
- Handled administrative tasks including faxing prescriptions, medical notes, and correspondence
Medical Administrative Assistant / Acting Director of Social Services
Comprehensive Center Children Therapy Services
Brooklyn, NY
05.2011 - 09.2013
- Collected co-payments and private payments for clients.
- Sent and received faxes from various doctors' offices, managed a high call volume.
- Verified insurance for authorization, confirming insurance packets for approval and eligibility.
- Obtaining referrals and scheduled appointments for the Board of Insurance Cases.
- Organized and sent medical notes and billing to medical billers on a daily basis.
- Organized and filed medical records.
Front Desk Receptionist / Data Entry
Waterfalls Condominium Association INC.
Brooklyn, NY
03.2011 - 11.2012
- Planned and administered office operations, including telephone, computing, coding, filing, faxing, and scheduling and confirming appointments.
- Maneuvering guests in and out of the premises on a daily basis.
- Schedule and book appointments for each family.
- Prepare, set up, and conduct an open house every other Sunday to promote the sales of units.
Medical Review Field Technician
Enterprise Consulting Solutions
New York, NY
10.2010 - 02.2011
- Responsibilities for performing on-site audits for various health care facilities, and meeting tight deadlines.
- Preparing and maintaining medical records
- Managing time-sensitive accounts, and daily clerical duties.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY06-2026
Skills
- Customer service
- Effective communication
- EMR systems
- Medical record management
- EPIC Systems
Timeline
Medical Unit Assistant
Memorial Sloan Kettering Cancer Center
11.2015 - Current
Administrative Assistant
Manhattan West Pulmonary (Weil Cornell Medical College)
11.2013 - 01.2015
Medical Administrative Assistant / Acting Director of Social Services
Comprehensive Center Children Therapy Services
05.2011 - 09.2013
Front Desk Receptionist / Data Entry
Waterfalls Condominium Association INC.
03.2011 - 11.2012
Medical Review Field Technician
Enterprise Consulting Solutions
10.2010 - 02.2011
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice