Vernica Joyner
Hollywood,FL
Summary
Results-oriented director with expertise in staff training, policy development, and compliance oversight. Committed to driving operational excellence and enhancing employee engagement through effective leadership and strategic planning. Proven leader in staff training and compliance management, enhancing operational efficiency and team performance in educational settings. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
27
27
years of professional experience
Work History
Before and Aftercare Director
Hollywood Academy Of Arts And Science
Hallwood, FL
08.2019 - Current
- Managed staff training and professional development initiatives for educators.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Facilitated collaboration between teams by encouraging open communication channels.
- Collaborated with senior leadership to set long-term objectives for the company.
- Developed policies and procedures to ensure compliance with corporate standards.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Managed crisis situations to minimize impact on operations and reputation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Personal Manager
Walmart
Miami Lakes, FL
01.1999 - 06.2012
- Developed training programs to enhance employee performance and engagement.
- Implemented employee relations strategies to resolve workplace conflicts effectively.
- Oversaw compliance with labor laws and company policies in all HR activities.
- Coordinated benefits administration and open enrollment for employees efficiently.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Identified, screened and interviewed potential employees.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Held exit interviews and documented information discussed with employees.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Provided HR consultation services to leadership and department heads.
- Ensured compliance with federal, state and local employment laws.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Used HR website and other media to communicate HR processes, increasing understanding and consistent use.
- Scheduled meetings with employees to address concerns and grievances.
- Reported on workplace health and safety compliance to superiors.
- Helped with employee transfers and referrals.
Education
Old Bight High School
Bahamas06-1980
Skills
- Staff training
- Policy writing
- Compliance management
- Crisis management
- Performance evaluation
- Employee relations
- Problem solving
- Team collaboration
- Onboarding processes
Timeline
Before and Aftercare Director
Hollywood Academy Of Arts And Science
08.2019 - Current
Personal Manager
Walmart
01.1999 - 06.2012
Old Bight High School
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