Verónica Rodríguez
Rochester
Summary
Highly accomplished Bilingual Commercial Insurance Professional with extensive experience in commercial lines sales, field underwriting assessments, and inbound consultative selling. Recognized for award-winning performance, strong carrier relationships, and the ability to educate business owners with clarity and confidence. Skilled in evaluating risk exposures, developing territory growth, and delivering tailored insurance solutions across diverse industries. Known for discipline, relationship-driven sales, and advanced use of AI tools to enhance research, underwriting accuracy, and productivity.
Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans.
Overview
8
8
years of professional experience
2002
2002
years of post-secondary education
Work History
Inbound Inside Sales Insurance Agent
The Hartford
Rochester
01.2026 - Current
- Provide consultative inbound sales support to small business owners seeking commercial insurance solutions.
- Assess eligibility, identify exposures, and recommend products including BOP, Workers Compensation, Commercial Auto, Professional Liability, and Bonds.
- Maintain high accuracy, compliance, and performance metrics in a fast-paced sales environment.
- Collaborate with underwriting on complex risks to ensure profitable and guideline-aligned decisions.
- Support both English- and Spanish-speaking markets with clarity and strong customer satisfaction.
- Consistently achieve conversion, quality, and service goals.
Rochester & Finger Lakes Regional Representative
Church Mutual Insurance Company
Rochester
07.2024 - 01.2026
- Managed a multi-county territory, building relationships with community organizations, nonprofits, and institutional clients.
- Conducted in-person field sales, evaluating buildings, operations, and exposures before recommending coverage.
- Performed on-site underwriting assessments and collaborated with internal underwriting teams for accurate classification and profitable placement.
- Developed and executed a structured prospecting plan that expanded the company’s presence in the region.
- Provided risk-management guidance based on field observations and industry best practices.
- Maintained a disciplined pipeline and delivered consistent territory growth.
Commercial Insurance Advisor
CoverWallet, an Aon Company
Remote / Rochester
01.2018 - 01.2024
- Advised small and mid-sized businesses nationwide on commercial insurance solutions across multiple industries.
- Consistently ranked as a top producer, achieving high monthly sales performance for consecutive months.
- Earned President’s Club twice for exceptional production and revenue contribution.
- Successfully placed complex accounts through multiple carriers, including a case where an Acuity VP of Sales personally congratulated me for producing a high-quality account.
- Built and strengthened broker-carrier partnerships, becoming a trusted collaborator for underwriters and carrier reps.
- Expanded the agency’s reach by bringing in new partners and developing strong referral pipelines, especially within the Latino business community (construction, cleaning, specialty trades).
- Recognized for earning trust, educating clients, and generating long-term relationships that produced continuous new business.
- Demonstrated mastery in cross-selling, retention, and high-volume lead management with accuracy and compliance.
Education
High School Diploma - Sport Focus: Olympic Speed Skating
Specialized in Sports School (ECEDAO)
Salinas, Puerto RicoSkills
- Commercial Insurance Sales
- Field Underwriting & Risk Assessment
- Spectrum Concepts & BOP
- Professional Liability (Claims-Made)
- Territory Development
- Customer Relationship Building
- Lead Qualification & Cross-Selling
- AI-Enhanced Research & Productivity
- Time Management & Organization
- Policy writing
- Commercial underwriting
- Customer relationship management
- Problem solving
- Negotiation skills
- Trust building
Ai Skills And Industry Innovation
- Strong proficiency in AI tools and workflows to enhance research, underwriting analysis, and sales preparation.
- Use AI to study guidelines, compare exposures, generate clearer client explanations, and stay updated on industry trends.
- Improved productivity, accuracy, and technical depth through AI-assisted learning and process optimization.
Timeline
Inbound Inside Sales Insurance Agent
The Hartford
01.2026 - Current
Rochester & Finger Lakes Regional Representative
Church Mutual Insurance Company
07.2024 - 01.2026
Commercial Insurance Advisor
CoverWallet, an Aon Company
01.2018 - 01.2024
High School Diploma - Sport Focus: Olympic Speed Skating
Specialized in Sports School (ECEDAO)