Summary
Overview
Work History
Education
Skills
Timeline
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Jaime Booth

Newport News,Virginia

Summary

Dynamic and results-driven collections executive with a proven track record in resolving customer concerns and crafting effective solutions that enhance satisfaction and loyalty. Expertise in implementing actionable plans that consistently exceed established goals, ensuring an exceptional customer experience at every interaction. Recognized with numerous monthly and yearly awards for outstanding achievements from 2012 to 2024, demonstrating a strong commitment to excellence in the collections field. Passionate about leveraging skills to foster positive relationships and enhance operational efficiency, driving sustainable growth and success.

Overview

18
18
years of professional experience

Work History

Customer Solutions Specialist, Legal Collections

Portfolio Recovery Associates, LLC
12.2010 - 12.2025
  • Manage accounts in litigation and post-judgment stages with clear client interactions.
  • Ensure compliance with regulatory requirements in all communications.
  • Establish repayment schedules tailored to customers' financial situations.
  • Exceed both office and individual collection targets.

Real estate agent

Realty Executives, Peninsula
12.2007 - 06.2009
  • Analyzed property values against comparable listings to establish market competitiveness.
  • Developed trust with prospects to evaluate requirements and buying potential.
  • Conducted open houses
  • Maintained a steady record of meeting sales goals.

Education

Principles of Real Estate

Alpha School of Real Estate
Newport News, VA
09-2007

Mass Media Arts

Hampton University
Hampton, VA
12-2003

High School Diploma -

Reidsville High School
Reidsville, NC
06-2000

Skills

  • Sales
  • Home Office
  • Call center
  • Customer care
  • Communication
  • Negotiation
  • Teamwork
  • Adaptability
  • Critical thinking
  • Problem solving

Timeline

Customer Solutions Specialist, Legal Collections

Portfolio Recovery Associates, LLC
12.2010 - 12.2025

Real estate agent

Realty Executives, Peninsula
12.2007 - 06.2009

Principles of Real Estate

Alpha School of Real Estate

Mass Media Arts

Hampton University

High School Diploma -

Reidsville High School
Jaime Booth