Vernon Benkowski
Livingston,TX
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shop Manager
Langston Paint and Body
Porter, TX
04.2020 - Current
- Enforced company policies regarding employee conduct, attendance, dress code.
- Built and maintained sound business relationships with vendors and suppliers.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Supervised daily operations by establishing procedures and monitoring team performance.
Installation and Service Technician Manager
American Heating And Air
Splendora, Texas
01.2018 - 12.2019
- Provided emergency on-call support for critical issues, ensuring rapid resolution of technical problems.
- Participated in training sessions to enhance skills and knowledge in new installation techniques.
- Conducted on-site installation of equipment and services for customers.
- Provided technical support over the phone when needed.
- Ensured that all safety procedures were followed during installations and repairs.
- Demonstrated strong problem solving skills to quickly identify root cause of issues.
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Assisted with training new technicians when needed.
- Executed on-time and under-budget project management on complex issues for senior leadership while liaising with contractors to re-engineer programs.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Performed preventative maintenance checks according to established schedules.
- Performed job tasks while complying with company's safety procedures and guidelines.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Worked with team members to install and maintain equipment.
- Performed regular maintenance checks and updates to installed systems to ensure peak performance.
- Conducted detailed site surveys to determine optimal placement of equipment and necessary materials.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Adapted installation techniques to accommodate unique customer environments and requirements.
- Updated software applications according to manufacturer guidelines.
- Assisted in the development of installation procedures to improve efficiency and customer satisfaction.
- Coordinated with project managers to ensure installations were completed within timelines and budget.
- Participated in team meetings to discuss strategies for improving customer satisfaction.
- Completed scheduled appointments on time to drive quality service.
- Provided key information to customers, educating on equipment, products, and services.
- Identified potential upgrades or additional products for customers based on their needs.
- Coordinated efforts with other workers involved in installing and maintaining equipment and components.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
HVAC Technician
Air dynasty a/c and heating
Houston , TX
10.2016 - 01.2018
- Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Inspected job site before project start to identify obstacles and resolve issues.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Trained junior technicians on HVAC repair and maintenance techniques, tools, and safety practices.
- Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
- Calibrated HVAC equipment and systems for optimal performance and energy efficiency.
- Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
- Tested pipe, tubing joints, and connections for leaks.
- Loaded materials, tools and equipment on truck at beginning of each shift.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Tested equipment following each install to determine efficiency and proper functionality.
- Put in new gas lines, wiring and other support components for HVAC systems.
- Implemented safety protocols and procedures to ensure safe working conditions for all HVAC-related tasks.
- Updated and maintained service records and documentation for all HVAC maintenance and repair activities.
- Disassembled units, repaired broken components and restored to operating condition.
- Assessed system operations to identify potential areas requiring maintenance services.
- Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
- Designed and implemented custom HVAC solutions to meet specific customer requirements and building specifications.
- Conducted air quality tests and recommended solutions for improving indoor air quality in residential and commercial settings.
- Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
- Documented all repair work performed on HVAC units according to company standards.
- Troubleshot complex control circuits involving relays, transformers and switches.
- Tracked repairs made, labor time and parts used to calculate bill.
- Advised customers on energy-saving measures and upgrades for older HVAC systems to improve efficiency.
- Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
- Replaced worn out filters at regular intervals to improve air quality inside the premises.
- Read technical manuals and schematics to understanding specific configurations.
- Responded to customer inquiries and complaints, providing timely and effective solutions to HVAC issues.
- Performed routine checks on various components of the system such as contactors, relays and solenoids.
- Provided technical support and guidance to clients on the operation and maintenance of their HVAC systems.
Education
Hvac
ITT Technical Institute
Houston , TX03-1999
Skills
- Inventory management
- Supply ordering
- Vendor relations
- Employee training
Certification
1 year of electrical engineering, multiple factory in hvac trade certificates and EPA certification, registered Refrigeration with the state TACLB. Certified - Air balance, duct design ,heat load calculation, certified, via Trane high seer commucating systems. Certified-enhanced DE.HUIDIFICATION Lennox
References
References available upon request.
Timeline
Shop Manager
Langston Paint and Body
04.2020 - Current
Installation and Service Technician Manager
American Heating And Air
01.2018 - 12.2019
HVAC Technician
Air dynasty a/c and heating
10.2016 - 01.2018
Hvac
ITT Technical Institute