Owner/OperatorDirector of Security Co-Chair Logistics Coordinator for Walks
Important To Me
Career advancementWork-life balancePersonal development programsWork from home option
Summary
Dedicated professional known for exceptional decision-making and relationship management skills. Experienced in operations oversight and staff training, committed to elevating customer satisfaction and operational efficiency.
Overview
35
35
years of professional experience
Work History
Owner/Operator
J and L Deliveries
Williamsburg, MO
01.2024 - Current
Managed daily operations to ensure timely delivery of packages across service areas.
Developed and implemented efficient routing strategies to optimize delivery schedules.
Trained and supervised staff to maintain high service quality standards.
Streamlined inventory management processes, enhancing accuracy and reducing errors.
Coordinated logistics activities, ensuring compliance with safety regulations and company policies.
Monitored performance metrics to identify areas for operational improvement and cost savings.
Managed day-to-day business operations.
Increased customer satisfaction by providing high-quality services and timely communication.
Director of Security
Fulton State Hospital Missouri Department of Mental Health
Fulton, MO
10.1991 - 01.2024
Developed and implemented comprehensive security policies to ensure safety of hospital staff and patients.
Led a team of security personnel to maintain a secure environment through effective training programs.
Collaborated with law enforcement agencies to enhance crisis response protocols and emergency preparedness plans.
Evaluated security systems and technology, recommending upgrades to improve operational efficiency and incident response time.
Conducted regular risk assessments to identify vulnerabilities and implement corrective measures proactively.
Established communication channels between departments to streamline information sharing during critical incidents.
Established strong communication channels between departments on matters related to safety and security concerns, fostering collaboration among stakeholders.
Constructed incident-reporting mechanisms for staff members which streamlined information flow during emergencies or crisis situations.
Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
Trained staff in security awareness and protocols, cultivating a culture of vigilance within the organization.
Stayed abreast of emerging trends in the field through professional development activities such as attending conferences or participating in industry forums.
Co-Chair
American Foundation for Suicide Prevention Mid-Mo Chapter
Fulton, MO
01.2018 - 01.2020
Led strategic initiatives to enhance community awareness about mental health and suicide prevention.
Collaborated with local organizations to implement programs supporting individuals in crisis.
Organized fundraising events, increasing community engagement and financial support for mental health services.
Guided volunteer training sessions to equip team members with essential skills for outreach efforts.
Logistics Coordinator for Walks
American Foundation for Suicide Prevention
Columbia And Joplin, MO
09.2013 - 10.2019
Streamlined logistics processes for events, guaranteeing prompt arrival of materials and resources.
Collaborated with cross-functional teams to streamline operational processes and enhance efficiency.
Developed training materials for team members on logistics best practices and compliance protocols.
Education
BBA - Non-Profit Management
Southern New Hampshire University
Hooksett, NH
07-2029
High School Diploma -
Fulton Senior High
Fulton,MO
05-1986
Skills
Operations management
Documentation and reporting
Hiring
Business planning
Staff training and development
Personnel management
Inventory management
Strategic planning
Relationship management
Operational reporting
Budget development
Business operations management
Client relationship management
Recruiting and hiring
Financial reporting
Risk management
Accounting principles
Market analysis
Strong work ethic
Dependable and reliable
Decision-making
Customer service
Customer-oriented
Equipment operation
Materials transport
Accurate record keeping
GPS and route planning
Document management
Logistics planning
Lift up to 100 pounds
Time management
Verbal and written communication
Planning
Accomplishments
Supervised a team of 100 staff members
Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Owner/Operator
J and L Deliveries
01.2024 - Current
Co-Chair
American Foundation for Suicide Prevention Mid-Mo Chapter
01.2018 - 01.2020
Logistics Coordinator for Walks
American Foundation for Suicide Prevention
09.2013 - 10.2019
Director of Security
Fulton State Hospital Missouri Department of Mental Health