Summary
Overview
Work History
Education
Skills
Timeline
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Vernon Lee

Gallatin,TN

Summary

Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 18 years of progressive automotive experience to positively impact business operations.

Overview

17
17
years of professional experience

Work History

Regional Manager

Caliber Autoglass
04.2023 - Current
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Established and maintained operational standards for 10 locations.
  • Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
  • Grew market share by building strong vendor network and customer-oriented retail store and services.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.

Owner/Operator

Allstarz Autglass
03.2017 - 04.2023
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Trained and developed team members to build human capital.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.

Operations Manager

Safelite Auto Glass
01.2007 - 03.2017
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.

Education

Automotive-Body Technology

Lincoln Tech
Nashville, TN
01.2002

Skills

  • Operational Management
  • Sales and Marketing Strategies
  • Business Development and Planning
  • Order Management
  • Performance Management
  • New Business Development
  • Staff Management
  • Sales Development
  • Sales Planning
  • Operations
  • Cost Reduction
  • Sales Expertise
  • Personnel Management
  • Brand Development
  • Territory Management
  • Personnel Monitoring
  • Operational Oversight
  • Strategic Planning
  • Goals and Performance
  • Staff Supervision
  • Personnel Oversight

Timeline

Regional Manager

Caliber Autoglass
04.2023 - Current

Owner/Operator

Allstarz Autglass
03.2017 - 04.2023

Operations Manager

Safelite Auto Glass
01.2007 - 03.2017

Automotive-Body Technology

Lincoln Tech

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Vernon Lee