Vernon Newman
Riverhead,NY
Summary
Proven Security Officer with a track record of enhancing safety and customer service at Security Overnight. Skilled in incident reporting and fostering positive relationships, demonstrated through effective risk assessment and emergency response. Excels in maintaining secure environments and leveraging both security expertise and exceptional communication skills to address visitor inquiries and concerns.
Overview
15
15
years of professional experience
Work History
Security Officer
Security Overnight
01.2023 - 04.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Sales Associate
Walmart
01.2014 - 04.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Sanitation Worker
Clean Crew
03.2009 - 05.2012
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Maintained detailed records of all sanitation activities for billing and tracking purposes
Education
High School Diploma -
Maud Mcleod High School
Jamaica06-2012
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Accomplishments
- Successfully completed two-week security training program.
- Reduced shoplifting rates by [Number]% through improved surveillance procedures.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Timeline
Security Officer
Security Overnight
01.2023 - 04.2024
Sales Associate
Walmart
01.2014 - 04.2016
Sanitation Worker
Clean Crew
03.2009 - 05.2012
High School Diploma -
Maud Mcleod High School
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