Vernon Nichols
Detroit,MI
Summary
Results-driven Director of Security with a strong background in developing security policies and enhancing customer service. Skilled in risk assessment and emergency response, dedicated to improving safety protocols and fostering a secure environment.
Overview
14
14
years of professional experience
Work History
Security Officer
Wayne State College
Detroit, Michigan
12.2024 - Current
- Conducted regular patrols of college facilities and grounds to ensure safety.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored campus security activities and reported incidents to relevant authorities.
- Monitored restricted areas to prevent unauthorized access and ensure safety.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Managed access control at various college entry points throughout shifts.
- Greeted staff, guests, vendors, and contractors upon arrival at facility entrance to ensure proper access.
- Responded promptly to emergencies and maintained calm during critical situations.
- Collaborated with local law enforcement during investigations and events.
- Provided assistance to students, staff, and visitors in need of support.
- Monitored surveillance cameras and responded to suspicious activity.
- Documented security incidents accurately for further analysis and review.
- Inspected premises for safety hazards and implemented corrective actions to mitigate risks.
- Responded to alarms and conducted investigations.
- Completed incident reports to record security or loss prevention incidents.
- Assisted in enforcing college policies and regulations for student safety.
- Verified photo IDs and tickets to allow guests passage.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Director of Security
Grosse Pointe Yacht Club
Grosse Pointe, Michigan
11.2023 - 11.2024
- Oversaw daily operations of security team at exclusive waterfront club.
- Conducted risk assessments to identify vulnerabilities in security protocols.
- Developed security policies to enhance member safety and asset protection.
- Collaborated with local law enforcement to coordinate emergency response plans.
- Trained staff on security procedures and emergency response techniques.
- Monitored surveillance systems to ensure effective incident detection and response.
- Managed access control systems to regulate member and guest entry points.
- Facilitated regular security drills to prepare staff for potential emergencies.
- Kept staff aware of security and safety concerns with regular meetings and drills.
- Evaluated current security operations and personnel to detect areas in need of improvement.
- Recruited and managed security personnel to ensure effective coverage. to handle security needs and maintain adequate coverage.
- Conducted needs assessments and worked closely with leaders to correct problems and implement improvements.
- Facilitated communication between departments regarding safety issues in order to facilitate quick resolution of problems.
- Investigated allegations of misconduct to uphold safety and integrity. of theft or misconduct by employees or customers.
- Maintained records of incidents such as break-ins or employee infractions for reporting purposes.
- Managed budgets related to security operations including staffing costs, equipment purchases.
- Provided guidance on physical security systems design, installation, testing, operation, maintenance and repair.
- Coordinated training sessions for personnel on topics such as crisis management, workplace violence prevention, and terrorism awareness.
- Supervised staff responsible for providing customer service at entrances and exits and ensuring that visitors are properly identified before entering the premises.
- Monitored activities at entrances and exits to detect unauthorized access attempts or suspicious behavior.
Automotive Technician
Bill Snethkamp Chrysler Dodge Jeep Ram
Highland Park, Michigan
10.2021 - 10.2023
- Diagnosed vehicle issues using advanced diagnostic tools and techniques.
- Performed routine maintenance and repairs on various automotive systems.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Performed drive ability tests on vehicles after repairs were completed.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Utilized manufacturer guidelines to perform warranty repairs effectively.
- Ensured compliance with safety regulations during all repair activities.
- Maintained a clean working environment at all times.
- Collaborated with team members to streamline repair processes and enhance efficiency.
- Assisted in training new technicians on best practices and shop procedures.
- Attended technical training courses when available to increase knowledge base.
- Educated customers on vehicle care and recommended necessary services.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
Warehouse Worker
Great Lakes Coca-Cola
Detroit, Michigan
04.2012 - 04.2021
- Loaded and unloaded delivery trucks efficiently and safely.
- Operated forklifts to transport products within the warehouse.
- Organized stock in designated storage areas to improve accessibility and retrieval.
- Used pallet jacks to move items to and from warehouse locations.
- Conducted regular safety checks on equipment and work areas to ensure compliance with safety standards.
- Facilitated training sessions for new employees on safety and handling procedures to enhance workplace safety awareness. on proper handling and safety protocols.
- Ensured cleanliness and organization of the warehouse environment.
Education
Associate of Applied Science - Autobody Technology
Baker College
Clinton Twp., MI06-2016
Skills
- Incident reporting
- Emergency response
- Risk assessment
- Access control
- Surveillance monitoring
- Team leadership
- Staff training
- Attention to detail
- Conflict resolution
- Policy development
- Customer service
- Problem solving
- Effective communication
- Security screenings
- Staff management
- First aid and CPR certified
- CCTV surveillance
- Patrol operations
- Surveillance
- High level of integrity
- Interior and exterior patrol
- Threat assessment
- Personnel screening
- Electronic surveillance
- Firearms expert
Timeline
Security Officer
Wayne State College
12.2024 - Current
Director of Security
Grosse Pointe Yacht Club
11.2023 - 11.2024
Automotive Technician
Bill Snethkamp Chrysler Dodge Jeep Ram
10.2021 - 10.2023
Warehouse Worker
Great Lakes Coca-Cola
04.2012 - 04.2021
Associate of Applied Science - Autobody Technology
Baker College