Ensured accuracy in billing processes, diligently verifying insurance coverage, and obtaining necessary authorizations for procedures.
Facilitated timely treatment plans by promptly transcribing doctors'' orders for medication prescriptions and referrals.
Served as a valuable resource for new staff members, providing training and mentorship in ophthalmic scribe duties and responsibilities.
Promoted a safe work environment through strict adherence to infection control protocols within the clinic setting.
Maintained a high standard of professionalism, consistently exhibiting excellent organizational skills and attention to detail in all aspects of the role, while seeing 60-70 patient's a day.
Lead Sales Associate (Promoted)
KU Bookstore
12.2016 - 09.2018
Administrate new hires and training
Opening and closing store
Resolved customer issues promptly, ensuring satisfaction and loyalty.
Processed and stocked merchandise in accordance with store standards.
Dealing with money management and daily bank deposits
Conduct employee informational meetings.
Handled cash register operations and customer transactions to process payments.
Education
Bachelor of Science - Nursing
Graceland University
Independence, MO
12.2024
Bachelor of Arts - Human Biology
University of Kansas
Lawrence, KS
08.2018
Skills
Team Leadership
Complex Problem-Solving
Staff Training and Development
Multitasking efficiency
HIPAA compliance awareness
Surgical Procedure Scheduling
Critical thinking abilities
EMR / EHR
Leadership
McKevitt Manor Secretary - Graceland University, School of Nursing 2023-2024