Veronica A. Delgado
Mesa,AZ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Dignity Health Medical
07.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Obtained and documented patient medical history, vital signs ,medications and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
Project Coordinator
JONIC Glass
10.2023 - 07.2024
- Monitoring daily progress of projects
- Provide detailed updated to Project Managers
- Organizing reports, invoices, contracts, financial files, Insurance Certifications
- Performing Billing and Bookkeeping task (using QuickBooks)
AP/AR Specialist
SWAD
07.2023 - 07.2024
- Financial Processing of Company Transactions
- Processing Invoices to Vendors /Documenting Payments Received
- Submitting payments to Vendors Owed
- Performing Billing and Bookkeeping task (using QuickBooks Desktop and Online)
- Creating New Job Files/Accounts
- Depositing Checks, Updating Books, Balancing Sheets
Fraud Specialist
JP Morgan Chase
10.2022 - 05.2023
- Answer 80+ calls per 10 hr
- Shift to help customers with their questions and concerns
- File claims for Unauthorized Transactions such as Debit Card and ATM deposits/withdraws
- Review and Update Customers with results of Fraud Claims
CSR, Loan Advisor, Redemption Specialist
Bridgecrest
06.2019 - 09.2022
- Provide Customer service in English/Spanish
- Negotiate Reinstatement Offers
- Apply state by State Guidelines
- Collect Payments
Medical Assistant (Part time)
My Dr. Now
08.2019 - 06.2020
- Rooming Patients
- Checking and documenting Vitals
- Review Patient information such as history, medications, CC
- Performed Injections and Blood draws
- Performed UA's, Drug Screens, Blood Sugar checks, Etc
- Called patients with results as directed by Provider
Med Tech
Park Visalia
11.2018 - 03.2019
- Organized and kept detailed records on Medication usage, materials logs, and ADL's
- Updated Patient Records
- Kept Med room clean of expired meds
- Performed Daily Vitals
Medical Assistant
Netcare Urgent Care
04.2018 - 09.2018
- Gathered histories, vitals, and current complaints through patient interviews
- Gathered information about the client's medical history, including medications, symptoms, and allergies
- Helped patients prepare for X-rays, EKGs, suture removal, and dressing changes
- Prepared lab specimens of blood, urine, stool, and sputum for diagnostic evaluation
Medical Assistant
Heart and Vascular Center of Arizona
01.2014 - 01.2016
- Room patients and Obtain Vitals
- Upload lab results, call patients with results
- Perform EKG's, Holter Monitors, Event Recorders
- INR checks, Rapid LIPIDS/CBC checks
- Keep back office Clean
Medical Assistant
CAI
01.2013 - 01.2014
- Room Patients, Obtain Vitals
- Review and update medication list every visit
- Prior Authorizations for medication
- Perform EKG's, Holter Monitors, Event Recorders
- INR checks
- Staple Removal/ Wound care post Ablation/Device implantation
- Stress Testing, Tilt Table Exams
- Prepare charts, Travel to Remote Clinics
- Call backs to patients regarding results, schedule appointments
Patient Care Tech (NA, Monitor Tech, HUS)
Banner Thunderbird Medical Center
01.2008 - 01.2012
- Admit Patients to Unit, create wrist badges, Call Consults as per orders, Keep area clean
- Answer call lights and phones
- Assist with Patient needs: Meals, Bathing, Walking, Call Lights
- Check vitals every 4 hours or PRN, perform Blood Sugar checks, place EKG monitor on patients
- Assist in transporting patients to and from testing
- Provide EKG reading for RN/Provider review
- Run EKG Strips every 4 hours in 12hr shift or PRN
- Report major changes in Patients Rhythms to RN
- Keep up to date with trainings
Education
Associate of Science - Registered Nursing
Mesa Community College
Mesa, Az 06-2027
CNA License - Certified Nursing Assistant
Lifework Education
Mesa, Az02-2025
Medical Assistant Certificate -
Pima Medical Institute
Mesa, AZ10.2005
HS Diploma - undefined
Deep Creek
Farmersville, CA06.2003
Skills
- Attention to Detail
- Team Player
- Computer Proficiency
- Communications
- Customer service
- Organization
- MS Office
- Clinical and administrative support
- Venipuncture and phlebotomy
- Electrocardiography (EKG)
- Medical terminology knowledge
- Vital sign monitors
- Payment collection
- Catheter change and preparation
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Medical Assistant
Dignity Health Medical
07.2024 - Current
Project Coordinator
JONIC Glass
10.2023 - 07.2024
AP/AR Specialist
SWAD
07.2023 - 07.2024
Fraud Specialist
JP Morgan Chase
10.2022 - 05.2023
Medical Assistant (Part time)
My Dr. Now
08.2019 - 06.2020
CSR, Loan Advisor, Redemption Specialist
Bridgecrest
06.2019 - 09.2022
Med Tech
Park Visalia
11.2018 - 03.2019
Medical Assistant
Netcare Urgent Care
04.2018 - 09.2018
Medical Assistant
Heart and Vascular Center of Arizona
01.2014 - 01.2016
Medical Assistant
CAI
01.2013 - 01.2014
Patient Care Tech (NA, Monitor Tech, HUS)
Banner Thunderbird Medical Center
01.2008 - 01.2012
HS Diploma - undefined
Deep Creek
Associate of Science - Registered Nursing
Mesa Community College
CNA License - Certified Nursing Assistant
Lifework Education
Medical Assistant Certificate -
Pima Medical Institute
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