Veronica Aguilar
Pueblo,CO
Summary
Effective at operating in fast-paced, demanding restaurant settings. Specializing in sales and service, training new employees in successful promotional strategies and how to capitalize on upsell opportunities. Expertise in POS systems and restocking inventory, keeping areas clean and tidy and correctly processing payments. Proficient at working with a wide variety of people from diverse backgrounds.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Pueblo School District 60
Pueblo, CO
03.2023 - Current
- Managing classroom behavior and maintaining a positive learning environment.
- Adapting teaching methods and materials to accommodate diverse learning styles and abilities.
- Keeping accurate records of student attendance, grades, and progress.
- Collaborating with other teachers and staff members to address individual student needs or concerns.
Barista Trainer
Starbucks
Pueblo, CO
08.2020 - 09.2024
- Creating meaningful connections with customers so that they feel welcome and return to our location.
- Training new partners to be effective workers.
- Upholding food and safety standards to ensure a healthy and safe workplace environment.
- Crafting customer beverages and food to meet customer expectations for accuracy and quality.
- Using de-escalation techniques to mitigate negative reactions from customers.
- Handling cash and returning accurate amounts of change.
German and Spanish Tutor
University of Colorado Colorado Springs
Colorado Springs, CO
02.2022 - 12.2022
- Positively interacting with all students who visit the language center.
- Cleaning up after hours to ensure a clean and safe learning environment.
- Taking phone calls and responding to feedback, questions, and suggestions.
- Attending meetings and communicating effectively with other team members to improve our service.
Education
Bachelor of Arts - Psychology
University of Colorado Colorado Springs
Colorado Springs, CO12-2022
High School Diploma -
Centennial High School
Pueblo, CO06-2019
Skills
- Lesson Plan Implementation
- Records Management
- Adaptable
- Individualized care
- Health codes compliance
- Leadership experience
- Sales proficiency
- Order Taking
Certification
- Graduated Summa Cum Laude from the University of Colorado Springs
- Starbucks Partner of the Quarter, Feb 2021
- Certified C2 in Spanish, C1 in German
Languages
Spanish
Native/ Bilingual
German
Professional
References
- Maya Douglas, Starbucks Store Manager, (719) 629-6377
- Sabine Moosbrugger, German Teacher, Pueblo School District 60, (719) 406-2553
- Robin King, Elementary Teacher, Pueblo School District 60, (719) 671-1397
Timeline
Substitute Teacher
Pueblo School District 60
03.2023 - Current
German and Spanish Tutor
University of Colorado Colorado Springs
02.2022 - 12.2022
Barista Trainer
Starbucks
08.2020 - 09.2024
- Graduated Summa Cum Laude from the University of Colorado Springs
- Starbucks Partner of the Quarter, Feb 2021
- Certified C2 in Spanish, C1 in German
Bachelor of Arts - Psychology
University of Colorado Colorado Springs
High School Diploma -
Centennial High School
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