Veronica Ahern

Knowledge of websites: PECOS, Medicaid, CAQH, DEA, Medical Examiners licensing, Pharmacy licensing, NPPES, Electronic Medical Record System and insurance companies websites

Maintain physicians licenses and credentials in order for both initial and established

Knowledge of basic office equipment including copier, fax machine, computer and email, etc

Knowledge of posting charges/payments

Knowledge of A/R claim follow up, appeals

Knowledge of CPT & ICD codes from documentation

Knowledge of EHR systems Collaborate, E-clinical, Kareo, and Gehrimed

Work closely with Director of Billing and Supervisor

Ability to calculate & relay financial responsibility to the patient

Put payment batches together

Maintain spreadsheets

Deal with interpersonal issues and customer relations

Handle multiple priorities at once with minimal supervision

Comprehend and follow written and verbal instructions

Organize and communicate clearly

Maintain confidentiality of patient and employee information