Veronica Aldrete
Boerne
Overview
37
37
years of professional experience
Work History
Upscale Casual Dining Server
Odessa Marriott Hotel and Convention Center
Odessa
2023.11 - 2025.07
- Opening / Closing procedure, skilled knowledge of menu offering suggestions on cocktails, wine selection and food items.
- Serving of food and drinks while maintaining a clean environment.
- Handling of all payments, work in a fast paced team environment, offering guests a personalized experience.
Fine Dining Server/Banquet Server
Midland Country Club
Midland
2022.11 - 2023.03
- Country Club atmosphere attentive to all members needs.
- Formal dining room atmosphere, banquet set up and service.
- Skilled menu knowledge working in team atmosphere, food running as well as opening/closing duties.
Fine Dining Server/Banquet Server
The Racquet Club
Midland
2020.02 - 2022.11
- Country Club atmosphere attentive to all members needs.
- Formal dining room atmosphere, knowledge of menu and wine pairing.
- Work in team atmosphere running food opening and closing duties.
Server/Bartender
Billy Joes Crafthouse
Port Aransas
2018.04 - 2019.05
- Opening closing duties, server/bartender in a energetic, fun atmosphere.
- Knowledge in craft beers.
Server
Niko's Steakhouse
Corpus Christi
2017.03 - 2018.01
- Maintained standards of customer service during high-volume, fast-paced operations.
- Familiarize guests with menu and daily specials.
- Proficient in POS Aloha system.
Server/Bartender
Jalisco's
Corpus Christi
2016.10 - 2017.03
- Skilled in making specialty drinks, margaritas and basic cocktails.
- Opened setting up bar and doing prep work.
- Took guests dining orders from menu, serving and cashing them out.
Front Desk Agent
Holiday Inn Sunspree Resort Hotel
Corpus Christi
2015.08 - 2016.10
- Greet guests immediately upon entry.
- Assist them with their reservations in either arrivals or departures, make reservations for walk-in guests.
- Handle guest's concerns, offer referrals for services, and handle requests for information.
- Assist managers as needed.
- Do deposits for either first night deposit, advanced purchase or third party reservations routing accordingly.
- Consistent, courtiers and friendly customer service always attentive to individual guests needs making them feel important and comfortable as possible.
- Skills: Priority customer service, data entry, balancing of cash drawer, Reports for housekeeping, due outs and arrivals, Utilizing Opera system for reservations, reports and cash drops end of day, Merlin for guest memberships and feedback review, End of day email logging all necessary information or guest concerns to rest of staff.
CSR II Bank Teller/new Accounts
Wells Fargo / Key Bank
Friday Harbor
1989.01 - 1998.12
- Managed large sums of currency, supply ordering, safe deposit boxes and assisted in routine ATM machine duties.
- Merged with several different commercial banks during my tenure ending with Wells Fargo Bank.
- Skills Used: General office skills, bank telling, opening/closing of accounts, Skilled in cross selling of products/services to customers based on their personal needs.
Timeline
Upscale Casual Dining Server
Odessa Marriott Hotel and Convention Center
2023.11 - 2025.07
Fine Dining Server/Banquet Server
Midland Country Club
2022.11 - 2023.03
Fine Dining Server/Banquet Server
The Racquet Club
2020.02 - 2022.11
Server/Bartender
Billy Joes Crafthouse
2018.04 - 2019.05
Server
Niko's Steakhouse
2017.03 - 2018.01
Server/Bartender
Jalisco's
2016.10 - 2017.03
Front Desk Agent
Holiday Inn Sunspree Resort Hotel
2015.08 - 2016.10
CSR II Bank Teller/new Accounts
Wells Fargo / Key Bank
1989.01 - 1998.12