Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Veronica Allen

Neptune Beach,FL

Summary

Working with people with disabilities and special needs can be a rewarding experience. I’ve had the opportunity to work at Cup of Dreams Tearoom for almost five years. I have first-hand experience in supporting and encouraging individuals with special needs. This role not only allowed me to contribute to their well-being but also helped me develop valuable communication skills, patience, and empathy. I attend the Arc Village Friday night dances and Sociablilities Saturday evening program. Both programs are designed to promote social interaction and personal growth for individuals with different abilities. These programs create an exclusive environment where everyone can participate and enjoy themselves. Working with special needs individuals has provided me with a deeper understanding of the diverse abilities within our society. I have developed many meaningful connections with individuals and foster those relationships with a biweekly Zoom group chat that is open to anyone with special needs.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Kitchen Assistant Manager

PossAbilities Plus
Atlantic Beach, FL
10.2023 - 05.2025
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Planned kitchen staff schedules to maximize coverage and encourage collaboration.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Delegated work to staff, setting priorities and goals.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.

Education

High School Diploma -

Duncan U. Fletcher High School
Neptune Beach, FL
05-2023

Skills

  • Customer service
  • Kitchen management
  • Food presentation
  • Health and safety regulations
  • Problem solving
  • Goal setting
  • Effective communication
  • Leadership development
  • Staff supervision
  • First aid
  • Sanitation
  • Team collaboration and leadership
  • ServSafe certification
  • Staff management
  • Menu costing
  • Food production management

Accomplishments

National Honor Society

ASL Honor Society

National Society of Leadership and Success

The President's Volunteer Service Award

Certificate of Academic Excellence from Gamma Beta Boule' of Sigma Pi Phi Fraternity

Nominated for 2025 FRLA ROSE Award

Affiliations

Saturday night social hub (SocialAbilities)

Bethlehem Lutheran young adult group

Bethlehem Lutheran VBS committee

Bethlehem Lutheran youth camp counselor

Certification

ServSafe certification

Timeline

Kitchen Assistant Manager

PossAbilities Plus
10.2023 - 05.2025

High School Diploma -

Duncan U. Fletcher High School

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Veronica Allen