Results-driven Project Management and Operations Professional with 5+ years of experience across intelligence community and defense contracting environments, including Northrop Grumman. Demonstrated success in streamlining operations, supporting senior leadership, and executing high-visibility initiatives in fast-paced, classified settings. Known for improving processes, managing competing priorities, and delivering accurate, timely results while maintaining strict compliance with security protocols.
Overview
9
9
years of professional experience
Work History
Administrative / Operations Support
Northrop Grumman
05.2023 - Current
Manage day-to-day administrative operations within a classified environment, ensuring compliance with security protocols and organizational policies
Coordinate calendars, meetings, and high-level briefings for leadership across multiple stakeholders and time zones
Prepare, format, and distribute reports, briefings, and official correspondence for internal and external audiences
Track and manage taskings, ensuring timely completion of high-priority and short-suspense deliverables
Maintain and organize classified and unclassified documentation, ensuring accuracy, version control, and proper handling procedures
Serve as a central point of contact for office operations, facilitating communication across teams, leadership, and external partners
Support onboarding and offboarding processes, including account access, documentation, and coordination with internal departments
Assist with logistics for meetings and events, including room setup, secure access coordination, and technology support
Monitor and order office supplies and manage administrative resources to support operational needs
Develop and update Standard Operating Procedures (SOPs) to improve efficiency and ensure consistency across administrative processes
Utilize systems such as Microsoft Office Suite, SharePoint, and internal databases to manage workflows and maintain records
Identify process gaps and recommend improvements to streamline administrative and operational functions
Manage and submit employee expense reports through Concur, ensuring accuracy, compliance with company policies, and timely processing
Project Management Team Member
NSA/CSS Representatives (NCR) Support Team
09.2017 - 05.2023
Led full redesign of NCR internal website, transforming outdated content into a centralized knowledge management platform used by distributed teams
Created and maintained engagement tracking systems, including daily event calendars and workforce-wide communication tools
Reduced administrative workload by implementing a web-based reporting system, eliminating manual data collection processes
Developed leadership directory and communication tools, improving coordination and accuracy in high-level communications
Managed logistics and execution of high-visibility meetings (e.g., CEGOS), including VTC setup, materials preparation, and stakeholder coordination
Synthesized multi-source inputs into concise reports for senior leadership, improving decision-making visibility
Served as NCR Inspector General (IG) Lead, managing tracking and resolution of findings and recommendations
Led initiative that resulted in closure of 40%+ of outstanding IG recommendations, directly supporting senior leadership priorities
Coordinated cross-directorate efforts to establish dedicated workspace for NCR personnel, improving operational efficiency at HQ
Managed NCR Support Center operations, including logistics, access control, and resource allocation
Supported senior leadership tasking by coordinating rapid-response actions and delivering consolidated outputs under tight deadlines
Developed Standard Operating Procedures (SOPs) to standardize workflows and improve consistency across teams
Acted as Program Manager for RepCadre, supporting onboarding and training of global representatives (NCRs, SUSLs, SLOs)
Built training materials, onboarding resources, and knowledge portals to improve readiness of newly appointed personnel
Skills
Project & Operations Management
Administrative & Executive Support
Knowledge Management & SOP Development
Stakeholder Engagement
Process Improvement
Website & SharePoint Administration
Microsoft Office Suite (Excel, Access, PowerPoint, Outlook)
PeopleSoft
SiteWorks
Concur
Intelligence Community Operations
Clearance
Top Secret (TS/SCI), with Polygraph (SSBI)
Accomplishments
Multiple Special Achievement Awards (SAA), 2018-2022