Veronica Black
El Paso,TX
Summary
Warehouse operations professional with experience in receiving, sorting, stowing, picking, packing, and inventory verification. Supports safety standards, resolves workflow issues, and adapts quickly to changing assignments to help maintain accurate, efficient daily operations.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Delivery Station Associate
Amazon.com Services
El Paso, Texas
05.2026 - Current
- Retrieved items for order fulfillment.
- Resolved operational issues to minimize disruptions and supported workflow recovery.
- Received, sorted, and routed shipments.
- Stored inventory in assigned locations.
- Supported inventory audits and verified counts to ensure accuracy and accountability.
- Reported equipment damage and identified workplace safety concerns to enhance safety protocols.
- Responded rapidly to shifting task requirements.
- Completed urgent tasks.
Fulfillment Associate
Amazon.com Services
El Paso, Texas
08.2024 - 05.2026
- Picked items accurately to support order fulfillment.
- Packed single-item orders with care to meet shipping needs.
- Organized inventory through stow tasks for efficient access.
- Resolved issues through problem-solving, inventory tracking, and addressing vendor and customer concerns.
- Executed Amnesty Blitz and AR floor clean-up to enhance warehouse organization.
Fulfillment Associate
Amazon.com Services
New Windsor, New York
01.2024 - 07.2024
- Tracked inventory and resolved quality cycle count discrepancies to ensure accuracy.
- Picked customer orders using handheld scanners in Amazon fulfillment center
- Packed items for shipment following Amazon quality and labeling standards
- Sorted packages by destination on conveyor lines at Amazon warehouse
Delivery Station Associate
Amazon.com Services
New Windsor, New York
01.2023 - 01.2024
- - Processed incoming packages to support end-of-day station reset, ensuring facility readiness for next shift sorting.
- - Coordinated safety and logistics workflow for incoming and outgoing trailers, maintaining operational efficiency.
- Supported Amazon.com Services daily workflows and resolved associate issues.
- Reviewed customer requests and routed cases through Amazon service systems.
- Coordinated cross-functional communication with operations, vendors, and internal teams.
Delivery Station Associate
Amazon.com Services
Blauvelt, New York
01.2021 - 01.2023
- Supported sortation, pick-to-buffer, stow, water spider, diverter, hazmat, VSA audits, and training for Learning Ambassador approval.
- Completed Safety Ambassador duties for 2 years, including audits and near-miss reporting.
- Improved proficiency in SCC and Hawkeye systems through Microsoft Learning adaptation. to navigate SCC and Hawkeye systems.
Education
Associate of Arts - Multidisciplinary Studies
El Paso Community College
El Paso, TX01-2026
High School Diploma -
Berean Christian High School
Los Angeles, CA01-1996
Some College (No Degree) - Medical Assistant
Nova Institute
Los Angeles, CA01-1996
Skills
- Warehouse operations and fulfillment
- Inventory management processes
- Inventory control management
- Shift planning and workflow coordination
- Workflow scheduling
- Standard operating procedures
- Microsoft Excel and reporting
- Data entry skills
- Logistics terminology expertise
- Continuous process improvement
- Problem solving
- Customer service excellence
- Team leadership and support
- Training and coaching
- Team collaboration
- Flexibility and adaptability
- Multitasking capabilities
- Leadership skills
- Bilingual in Spanish
- PPE compliance
- PPE use
- Prioritization skills and communication
- Operational documentation accuracy
- Positive attitude
- Microsoft Office proficiency
Languages
English
Professional
Spanish
Professional
Italian
Limited
Timeline
Delivery Station Associate
Amazon.com Services
05.2026 - Current
Fulfillment Associate
Amazon.com Services
08.2024 - 05.2026
Fulfillment Associate
Amazon.com Services
01.2024 - 07.2024
Delivery Station Associate
Amazon.com Services
01.2023 - 01.2024
Delivery Station Associate
Amazon.com Services
01.2021 - 01.2023
Associate of Arts - Multidisciplinary Studies
El Paso Community College
High School Diploma -
Berean Christian High School
Some College (No Degree) - Medical Assistant
Nova Institute