Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Veronica Casarez Mendoza

San Antonio,TX

Summary

Experienced Registered Nursing professional with a proven track record in healthcare management and patient care. Strong leadership skills and ability to collaborate effectively with multidisciplinary teams for optimal patient outcomes and staff efficiency. Adaptable to changing healthcare environments while maintaining high standards in clinical practice and regulatory compliance.

Overview

24
24
years of professional experience

Work History

Wound Care Coordinator

PAM Health
05.2021 - 05.2025
  • Weekly photos for 67 bed facility, work with plastic surgeons, bedside wound debridement's, skin grafts, wound vac.
  • Established strong relationships with medical supply vendors, negotiating cost-effective contracts for wound care products.
  • Provided education to staff on wound care techniques, elevating the overall quality.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
  • Participated worked on the floor as telemetry /ICU nurse and house supervisor to continue my skills daily /weekly

Shift Supervisor

Northeast Baptist Hospital
04.2019 - 05.2021
  • Streamlined patient flow by effectively managing the 30 nurse's scheduling process and shift rotations.
  • Assisted in maintaining Joint Commission accreditation by ensuring compliance with updated regulations and best nursing practices throughout the unit.
  • Supported new graduate nurses in their transition to professional practice through mentorship and guidance during their orientation period.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Developed strong rapport with patients and families, providing emotional support during challenging situations.
  • Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Promoted a safe environment by consistently adhering to infection control policies and procedures.
  • Managed care from admission to discharge.

Charge Nurse

Southwest General Hospital
01.2018 - 04.2019
  • Managed staffing schedules for 40 staff members, ensuring adequate coverage while minimizing overtime expenses.
  • Ensured continuity of care during transfer or discharge by communicating relevant patient information to the appropriate healthcare providers or facilities.
  • Actively participated in quality improvement initiatives aimed at optimizing patient care delivery within the medical-surgical setting.
  • Recognized and responded to emergency situations promptly, initiating appropriate interventions as per established guidelines within the telemetry setting.
  • Fostered a team-oriented atmosphere by actively participating in staff meetings, sharing knowledge and skills with colleagues, and assisting with training new telemetry RNs.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Investigated and resolved issues affecting hospital operations and patient care.

Agency Nurse

Accountable Healthcare Staffing
01.2010 - 01.2018

Worked contacts in Federal and State Prisons and County Jails. Behavioral Health Nurse, Alcohol and Drug Rehabilitation Centers. Methadone Clinic. LTAC, PCU, PACU, Telemetry and Med surgical, ER, Oncology and home health, hospice, psychiatric nurse, school nurse

  • Managed 20 correctional nurses' as lead correctional nurse
  • Cooperated with other agencies to provide continuity of care and implement comprehensive care plans.
  • Improved patient care by efficiently managing and prioritizing multiple assignments during each shift.
  • Streamlined documentation processes for optimal accuracy and compliance with hospital policies, ensuring timely updates to patient records.
  • Adapted quickly to changes inpatient acuity levels and adjusted care plans accordingly to meet evolving needs.
  • Demonstrated adaptability in working across diverse healthcare settings such as acute care hospitals, long-term care facilities, outpatient clinics, home health agencies, or psychiatric units.

Agency Nurse

Medial Staffing Network
10.2001 - 01.2018
  • Worked contacts in Federal and State Prisons and County Jails. Behavioral Health Nurse, Alcohol and
  • Drug Rehabilitation Centers. Methadone Clinic. LTAC units, hospitals PCU,PACU, Telemetry and MSU,ER
  • Oncology Certified To mix and administration of chemotherapy work juvenile detention. HIV clinics .
  • Infection nurse for first Hep C pilot clinic in State of New Mexico Adult Detention from 2000 to 2008 .
  • Mental health Nurse for Indian Health Service .

Education

Associate's degree - Nursing

Central New Mexico Community College
Albuquerque, NM
08.2010

License Vocational Nurse - Nursing

Amarillo College
Amarillo, TX
05.2000

Skills

  • Bilingual
  • Supervising Experience
  • Shift Management
  • PCU
  • Wound care
  • Behavioral Health
  • Corrections facility medical clinic
  • ICU Experience
  • Infection Control Training
  • Preceptor experience
  • Medical Surgical
  • Telemetry
  • Oncology
  • LTCA

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Wound Care Coordinator

PAM Health
05.2021 - 05.2025

Shift Supervisor

Northeast Baptist Hospital
04.2019 - 05.2021

Charge Nurse

Southwest General Hospital
01.2018 - 04.2019

Agency Nurse

Accountable Healthcare Staffing
01.2010 - 01.2018

Agency Nurse

Medial Staffing Network
10.2001 - 01.2018

License Vocational Nurse - Nursing

Amarillo College

Associate's degree - Nursing

Central New Mexico Community College