Summary
Overview
Work History
Education
Skills
Timeline
Generic

veronica castro

CSR
Dallas,TX

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Leasing Agent

Leasing Apartments
Dallas , TX
01.2021 - 10.2023
  • Inspected vacant units and ensured they were ready for showings.
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Advertised available properties through various outlets such as newspapers and online listings sites.
  • Negotiated rental agreements with potential tenants.
  • Processed applications by conducting background checks and verifying references.
  • Collected security deposits from new tenants.
  • Maintained accurate records of all tenant leases, payments, and occupancy status.
  • Resolved tenant complaints regarding maintenance or other issues in a timely manner.
  • Conducted periodic inspections of units to ensure compliance with lease terms.
  • Assisted in preparing legal documents such as eviction notices when necessary.
  • Prepared monthly financial reports for management review.
  • Performed administrative duties such as filing paperwork and updating databases.

Independent Business Owner Cleaning Industry

Self Employed Services
Dallas , TX
  • Negotiated contracts with vendors and suppliers.
  • Developed marketing strategies to promote business growth.
  • Prepared financial statements, budgets and forecasts.
  • Drafted proposals for potential clients or customers.
  • Managed day-to-day operations of the business.
  • Established policies, processes and procedures for the company.

Education

Some College (No Degree) - Psychology Sociology Criminology

Sunset High School
Dallas, TX

Skills

  • Policy and Procedure
  • Business Marketing
  • Financial Management
  • Project Management

Timeline

Leasing Agent

Leasing Apartments
01.2021 - 10.2023

Independent Business Owner Cleaning Industry

Self Employed Services

Some College (No Degree) - Psychology Sociology Criminology

Sunset High School

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veronica castroCSR