Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Veronica Cervantes

Globe,AZ

Summary

Sales Associate with a 4+ years of experience in retail environments. Recognized for ability to communicate with customers and provide exceptional that ensures customers retention and positive feedback. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Service and Food Champion

Taco Bell
09.2023 - Current
  • Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
  • Reduced order processing time through effective multitasking and prioritization of tasks.
  • Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods.
  • Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.

Amazon Delivery Driver

Amazon
11.2023 - 04.2024
  • Drive Amazon box trucks
  • Perform vehicle inspections before driving
  • Load and organize packages for delivery
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Caregiver

Faubush Family Homes
08.2021 - 07.2022
  • Provide in-home care for (10) residents
  • Responsible for documentation.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.

Cashier

Fry's Food Stores
10.2018 - 03.2020
  • Restock and organize merchandise
  • Assist customers with purchases and loyalty programs
  • Verify identification for age-requirements
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Phlebotomy

Phlebotomy Training Specialist
Mesa, AZ
07.2024

High school diploma -

Liberty High School
Globe, AZ
05.2014

Skills

  • Customer Service
  • Cash Handling
  • Inventory
  • Organizational Skills
  • Sales
  • Vital Signs
  • Patient care
  • Venipuncture
  • Butterfly needle technique
  • Order of draw
  • Communication
  • Adaptability
  • Motivation
  • Team work
  • Proper work ethic

Certification

  • First Aid/CPR/AED Certified
  • NHCO Certified Phlebotomy Technician
  • Food handlers

Timeline

Amazon Delivery Driver

Amazon
11.2023 - 04.2024

Service and Food Champion

Taco Bell
09.2023 - Current

Caregiver

Faubush Family Homes
08.2021 - 07.2022

Cashier

Fry's Food Stores
10.2018 - 03.2020

Phlebotomy

Phlebotomy Training Specialist

High school diploma -

Liberty High School
Veronica Cervantes