Veronica Cooper
Florence,SC
Summary
Proven Patient Care Technician with a track record of enhancing patient satisfaction and streamlining workflow at Fresenius Medical Care NA. Skilled in vital signs monitoring and infection control, coupled with a calm demeanor under stress. Achieved a significant increase in efficiency and patient care quality by leveraging medical terminology knowledge and direct patient care skills.
Overview
16
16
years of professional experience
Work History
Patient Care Technician
Fresenius Medical Care NA
Florence, SC
02.2017 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Certified Nursing Assistant
Faith Healthcare Center
Florence, SC
06.2011 - 03.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Cashier Helper
Bojangles'
Florence,SC
06.2013 - 07.2014
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
- Supported fellow cashiers with additional tasks, contributing to overall team efficiency.
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
Certified Nursing Assistant
Prince George's Hospital Center
Georgetown, SC
04.2008 - 02.2009
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
High School Diploma -
Kingstree Senior High
Kingstree, SC05.2005
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Infection prevention
- CPR Certification
- Recording vital signs
- Calm Under Stress
- Direct Patient Care
- Medical terminology knowledge
Timeline
Patient Care Technician
Fresenius Medical Care NA
02.2017 - Current
Cashier Helper
Bojangles'
06.2013 - 07.2014
Certified Nursing Assistant
Faith Healthcare Center
06.2011 - 03.2017
Certified Nursing Assistant
Prince George's Hospital Center
04.2008 - 02.2009
High School Diploma -
Kingstree Senior High