Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Veronica Coronado

Santa Fe,NM

Summary

Adept at maintaining medical records confidentiality and delivering exceptional patient care, I excelled in both administrative and clinical roles at Center for Venous Disease. Leveraging EMR/EHR expertise and a professional bedside manner, I enhanced patient satisfaction and streamlined operational efficiency, demonstrating a strong ability to resolve issues and optimize performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Server

Atrisco Cafe & Bar
Santa Fe, NM
01.2023 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Prepared checks, itemizing total meal costs and taxes.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained records of transactions made during shift as required by law or company policy.

Medical Assistant

Center for Venous Disease
El Paso, TX
01.2010 - 12.2022
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Educated patients about medications, procedures and physician's instructions.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Contacted medical facilities to schedule patients for admission.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Organized charts, documents and supplies to maintain team productivity.
  • Handled general office duties to support administrative staff during peak hours.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Supported administrative staff by processing payments.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Completed day-to-day duties accurately and efficiently.
  • Administered injections, medications and treatments as directed by the physician.

Education

Some College (No Degree) - Medical Assisting Program

Career Centers of Texas
El Paso, TX
09-2009

High School Diploma -

Ysleta High School
El Paso, TX
07-1997

Skills

  • Medical records confidentiality
  • Customer service
  • Assisting in sterile procedures
  • Electronic health records
  • Vital sings taking
  • Patient care injections
  • Professional bedside manner
  • Streamline PM Schedule
  • Streamline MD EHR
  • AutoClaving Wraping

Certification

  • Professional Medical Claims and Billing program, AT- Homes Professions
  • Certificate of achievement for completion of the Medical Assisting program at Career Centers of Texas, El Paso.
  • New Mexico Alcoholic Beverage Control Server Certificate
  • Food Handler certificate

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Server

Atrisco Cafe & Bar
01.2023 - Current

Medical Assistant

Center for Venous Disease
01.2010 - 12.2022

Some College (No Degree) - Medical Assisting Program

Career Centers of Texas

High School Diploma -

Ysleta High School

Similar Profiles

CREATE PROFILE
Veronica Coronado