Veronica Correa
Hartford
Summary
A highly motivated, team-oriented, and dedicated Unit Secretary well-versed in administrative functions for patient care, office support and handling compiled confidential patient medical records. Possess the ability to provide professionalism, compassionate patient care, and helping diverse people within the healthcare industry. Exceptionally well organized and keeping the overall company’s goal in mind while managing responsibilities in a fast-paced and high-stressing environment.
Overview
7
7
years of professional experience
Work History
Patient Access Registrar
Connecticut Children’s Medical Center
Hartford, CT
07.2019 - 02.2023
- Verified demographics and insurance information to register patients in the computer system.
- Registered patients by completing face to face interviews to obtain demographics, insurance and medical information.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Assembled registration paperwork for privacy laws and consent for treatment.
- Assembled registration paperwork and placed identification bands on patients.
- Applied HIPAA privacy and security and regulations while handling patient information
- Work with Epic
Dietary Aide
Connecticut Children’s Medical Center
Hartford, CT
07.2019 - 02.2023
- Treated patients and team members with dignity and respect.
- Stocked food and other supplies for the main kitchen and units.
- Calculated nutritional requirements to assess adequacy of diet and nutrition support.
- Cleaned and sanitized kitchen, dining and utility areas to promote a healthy environment.
- Prepared and served nutritious meals according to dietary guidelines for pediatric patients.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Patient Access Registrar
Trinity Health
Hartford Ct
06.2025 - Current
- Coordinated patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Managed insurance verification procedures, improving patient access to necessary medical services.
- Streamlined appointment scheduling workflows, enhancing operational efficiency and reducing wait times for patients.
- Trained and mentored new staff on registration protocols and use of electronic health record systems.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Resolved patient financial problems with guidance from documented guidelines and procedures.
Kitchen Assistant
Camp Courant
Farmington, CT
06.2023 - Current
- Making sure campers eat breakfast and lunch.
- Prepare food for all campers.
- Making sure temperatures are good before serving food.
- Make sure kitchen is always nice and cleaned and sanitized.
- Supported inventory management by organizing supplies and monitoring stock levels.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
High School Diploma - undefined
Penn Foster
05.2019
Skills
Problem Solving
Customer Service
Multitasking and Organization
Work Quality Evaluation
Financial Procedures Adherence
Insurance Company Knowledgeable
Epic Systems
Cleaning and Sterilizing
Medical Charting
Verbal and Written Communication
Data Entry Software
Friendly and Outgoing
Payment Processing
Timeline
Patient Access Registrar
Trinity Health
06.2025 - Current
Kitchen Assistant
Camp Courant
06.2023 - Current
Patient Access Registrar
Connecticut Children’s Medical Center
07.2019 - 02.2023
Dietary Aide
Connecticut Children’s Medical Center
07.2019 - 02.2023
High School Diploma - undefined
Penn Foster