Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kiley Kitta

Troy,OH

Summary

Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while mastering new skills rapidly. Experienced in customer service, multitasking, and time management, dedicated to delivering positive customer experiences. Seeking flexible part-time opportunities with availability for weekend and evening shifts.

Overview

2
2
years of professional experience

Work History

Patient Access Registrar

Dayton Children's
Dayton, OH
12.2024 - Current
  • Collected and verified patient information during registration process.
  • Assisted patients with insurance verification and eligibility checks.
  • Managed electronic health record system ensuring accurate data entry.
  • Maintained confidentiality of patient information in compliance with HIPAA regulations.
  • Filed medical records and scanned documents to maintain up-to-date patient information.
  • Answered incoming calls addressing registration inquiries from patients and providers.
  • Developed strong relationships with physicians, nurses, and administrative staff.
  • Supported emergency department registration for rapid patient processing.

Certified Tanning Consultant

Sundown Tan
Troy, OH
01.2024 - 12.2024
  • Advised clients on tanning options and skin care products for informed choices.
  • Educated customers about safe tanning practices and skin health to ensure well-being.
  • Operated and maintained tanning equipment, adhering to safety guidelines.
  • Managed daily operations, including cash handling, opening, and closing duties.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Assisted management in training new employees on proper tanning bed techniques.
  • Maintained cleanliness and organization of tanning environment to meet safety standards.
  • Reported maintenance issues or damages promptly to supervisors.

Front End Cashier

Chick-fil-A
Troy, Ohio
04.2023 - 11.2023
  • Processed customer transactions with accuracy and efficiency using cash register.
  • Maintained cleanliness and organization of checkout area to enhance shopping experience.
  • Resolved customer complaints promptly, improving service satisfaction levels.
  • Greeted customers warmly, offering assistance to boost engagement.
  • Collaborated with team members to support seamless store operations and enhance overall efficiency.
  • Packed and bagged products according to customer preferences for convenience.
  • Served ice cream and toppings with a friendly demeanor, ensuring positive guest interactions.
  • Performed opening and closing duties, including setting up dining area and restocking supplies.

Education

Some College (No Degree) - Health Sciences

Sinclair Community College
Dayton, OH

Some College (No Degree) - Radiologic Technology

Kettering College of Medical Arts
Kettering, OH

Skills

  • Patient registration and insurance verification
  • HIPAA compliance
  • Customer relationship management
  • Cash handling
  • Effective communication
  • Time management and organization
  • Attention to detail
  • Team collaboration
  • Problem solving
  • Analytical thinking and relationship building

Languages

Spanish
Limited

References

References available upon request.

Timeline

Patient Access Registrar

Dayton Children's
12.2024 - Current

Certified Tanning Consultant

Sundown Tan
01.2024 - 12.2024

Front End Cashier

Chick-fil-A
04.2023 - 11.2023

Some College (No Degree) - Health Sciences

Sinclair Community College

Some College (No Degree) - Radiologic Technology

Kettering College of Medical Arts

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