Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Accomplishments
Timeline
Generic

Shantel Hulinsky

Grand Island,NE

Summary

Dynamic Patient Access Registrar with extensive experience at Grand Island Regional Medical Center, excelling in insurance verification and patient registration. Proven ability to enhance patient satisfaction through effective communication and conflict resolution. Skilled in HIPAA compliance and electronic health records, ensuring accurate data management and streamlined operations.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Patient Access Registrar

Grand Island Regional Medical Center
Grand Island , NE
07.2025 - Current
  • Verified eligibility and benefits through payer portals and hospital access systems to ensure accurate patient information and streamline the registration process.
  • Entered patient registration details at Grand Island Regional Medical Center, ensuring accuracy of demographic and insurance information for effective patient care.
  • Obtained patient signatures for consent and financial documents at registration desk. for consent, authorization, and financial responsibility documents.
  • Explained registration forms and hospital policies to patients and families, enhancing understanding and compliance during the registration process.

Patient Access Representative

CHI Health Care
Grand Island, NE
04.2023 - 11.2023
  • Verified insurance eligibility and coverage details during patient intake.
  • Registered patients using CHI Health access workflows and Epic systems.
  • Collected demographic information and updated medical records accurately.
  • Scheduled appointments and coordinated referrals with clinical departments.
  • Explained consent forms, policies, and registration steps to patients.
  • Processed co-pays and payment arrangements at point of service.
  • Resolved registration questions and supported front desk patient needs.
  • Maintained confidential records following CHI Health privacy standards.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified insurance coverage for services provided by the facility.

911 Dispatcher

Emergency center
Grand Island, NE
12.2022 - 03.2023
  • Dispatched police, fire, and EMS units using radio and computer systems.
  • Entered call data into emergency records with accuracy and speed.
  • Prioritized urgent incidents and coordinated response with field responders.
  • Monitored active incidents and updated responders with changing information.
  • Calmed callers and provided clear instructions during stressful emergencies.
  • Verified locations, contact details, and hazard information for incoming emergencies.
  • Maintained communication logs and followed Emergency center protocols throughout shifts.
  • Answered emergency calls for Emergency center and gathered critical incident details.

Assistant property manager

The Lund Company
Grand Island, NE
05.2021 - 12.2022

Supported commercial property operations for The Lund Company through daily tenant communication.

  • Coordinated work orders with vendors and maintenance teams across managed properties.
  • Assisted with rent collection and tenant account follow-up.
  • Managed lease files and property records for accurate office administration.
  • Processed invoices and accounts payable tasks for property expense control.
  • Scheduled property inspections and documented facility conditions for management review.
  • Prepared reports and correspondence for leasing and property management teams.
  • Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.

Education

Associate of Applied Science - Business Adminstration

Central Community College
Grand Island, NE
07-2026

Associate of Applied Science - Human Service

Central Community College
Grand Island, NE
10-2026

Skills

  • Patient registration
  • Eligibility determination
  • Insurance verification
  • Fee collection
  • Electronic health records
  • HIPAA compliance
  • Health insurance knowledge
  • Privacy regulations knowledge
  • Administrative support
  • Microsoft Excel
  • Information collection
  • Admissions management
  • Registration management
  • Patient identity verification
  • Multitasking skills
  • Conflict resolution
  • Patient advocacy
  • Empathetic communication
  • Team collaboration
  • Strong organization
  • Policy understanding
  • Onboarding support
  • Communication skills
  • Registration management
  • Epic charting

Personal Information

  • Availability: Willing to relocate: Anywhere
  • Work Permit: Authorized to work in the US for any employer
  • Visa Status: Authorized to work in the US for any employer

Certification

  • Business Administration
  • Diploma of Business Administration
  • Supervisory Management

Accomplishments

  • Phi Theta Kappa

Timeline

Patient Access Registrar

Grand Island Regional Medical Center
07.2025 - Current

Patient Access Representative

CHI Health Care
04.2023 - 11.2023

911 Dispatcher

Emergency center
12.2022 - 03.2023

Assistant property manager

The Lund Company
05.2021 - 12.2022

Associate of Applied Science - Business Adminstration

Central Community College

Associate of Applied Science - Human Service

Central Community College
Shantel Hulinsky