Customer Service Representative
Cornerstone Staffing, Inc. Temporary Contract Position
Las Vegas, NV
06.2016 - 09.2017
- Conducted regular follow-up calls with customers after resolving their issues.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Answered customer inquiries via phone, email, and chat.