Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Gardner, KS
12.2025 - Current
Crafted specialty beverages according to customer preferences and seasonal offerings.
Maintained cleanliness and organization of workstations, adhering to health regulations.
Developed efficient workflow processes to enhance speed of service during peak hours.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Assistant Manager
Crumbl Cookies
Overland Park, KS
01.2025 - 12.2025
Operated ovens and other equipment to bake products according to established recipes.
Decorated cakes and cookies with icing, sprinkles and other edible decorations.
Cleaned work areas, utensils, equipment and surfaces between batches of products.
Provided customer service by answering questions about menu items or taking orders from customers.
Measured and weighed ingredients to prepare dough for recipes.
Trained new employees to meet job requirements.
Delegated work to staff, setting priorities and goals.
Customer Service
Gieringers Family and Berry Farm
Edgerton, KS
08.2024 - 10.2025
Donut Maker
Answered customer inquiries and provided accurate information regarding products and services.
Student Tutor
Neosho County Community College
Ottawa, KS
08.2021 - 12.2023
Anatomy and Physiology Tutor
Used various instructional techniques to help students learn new or difficult concepts.
Boost student confidence and academic performance through consistent feedback and encouragement.
Assistant Manager
Maurices
Olathe, KS
01.2022 - 05.2022
Improved customer satisfaction by addressing and resolving complaints promptly.
Supervised day-today operation to meet performance, quality service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records.
Assistant Manager
Papa Murphy's
Gardner, KS
01.2021 - 12.2021
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Oversaw daily cash ensuring accurate reporting and minimizing discrepancies.
Maintain professional demeanor by staying calm when addressing unhappy or angry customers.