Veronica DeKruiff
St. Charles,MO
Summary
Business professional with 8 years of transferable career experience. Team player with an eye for detail and a positive attitude. Knack for creative problem solving and implementing internal processes.
Overview
7
7
years of professional experience
Work History
Legal Assistant/Personal Injury Paralegal
The Fischer Law Firm
St Louis, MO
11.2023 - Current
- Assisted with document production and deposition preparation.
- Scanned physical documents into electronic format for storage in a secure database system.
- Performed basic bookkeeping duties including tracking payments received from clients.
- Generated reports summarizing case progress for internal use.
- Ensured that all paperwork was properly filed according to established procedures.
Board of Directors Member - External VP
Naperville Jaycees
Naperville, IL
01.2019 - 12.2019
- Offered recommendations to board on ways to improve success of proposed plans and assure efficient execution.
- Directed regular monthly business meetings of Board of Directors for decision-making on budget expenditures, strategic planning and personnel issues.
- Set board agendas and schedules and oversaw performance and progress.
- Worked with our marketing team to get the word out about our major fundraising events.
- Made sure that all of the event planning committees that fell under me had the proper resources to be successful.
- The Last Fling, our largest fundraiser, made 80K that was ultimately donated back to the community.
- Executed on-time, under-budget project management to adhere to project road map.
- Recruited sponsors so all of our fundraising events and worked with them to see what event would be the best fit for them.
- Coordinated sponsor, vendor and committee member communication when needed.
Board of Directors Member - Secretary
Naperville Jaycees
Naperville, IL
01.2018 - 12.2018
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Scheduled meetings and sent invitations specifying time and location.
- Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
- Organized guest support services for guests to meet accommodation, transportation and service needs.
- Documented events with details in customer preferences, financial considerations and successes and failures.
- Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
- Followed local regulations for events and obtained necessary permits.
- Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
Assistant Property Manager
Harbor Group Management/Trinity Properties
St Louis, MO
07.2020 - Current
- Managed vendor relations and contracts through strategic partnerships which saved costs and delivered premium contract pricing.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Coached team on company policies, procedures and best practices to enhance operational efficiency and employee productivity.
- Created and calculated purchase orders to follow price quotes and reductions.
- Organized and prioritized projects.
- Evaluated current vendors and sourced out new vendors for bidding requests.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Leasing Consultant
Multiple Locations
Chicago , IL
11.2016 - 07.2020
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
- Oversaw event logistics, venue scheduling and accommodations.
- Coordinated vendors, timelines and budgets for events.
- Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
- Managed safe and smooth food delivery at banquets, conferences and social events.
- Designed contracts, collected fees and booked venues for events.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Tracked leads using CRM software and followed up with interested parties.
Education
Bachelor of Science - Geography
Liberty University
Lynchburg, VABachelor of Science - Geography
Northern Illinois University
Dekalb, ILSkills
- Staff Leadership
- MS Office Proficiency
- Issue and Complaint Resolution
- Customer Service
- Efficient and Detail-Oriented
- Creative Problem Solving
Timeline
Legal Assistant/Personal Injury Paralegal
The Fischer Law Firm
11.2023 - Current
Assistant Property Manager
Harbor Group Management/Trinity Properties
07.2020 - Current
Board of Directors Member - External VP
Naperville Jaycees
01.2019 - 12.2019
Board of Directors Member - Secretary
Naperville Jaycees
01.2018 - 12.2018
Leasing Consultant
Multiple Locations
11.2016 - 07.2020
Bachelor of Science - Geography
Liberty University
Bachelor of Science - Geography
Northern Illinois University
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