Dynamic Care Manager Supervisor at Ocean Partnership for Children, adept at program management and relationship building. Enhanced patient outcomes through tailored care plans and effective team collaboration. Proven ability to mentor staff and coordinate services, fostering a supportive environment that promotes client well-being and satisfaction.
Overview
13
13
years of professional experience
Work History
Care Manager Supervisor
Ocean Partnership for Children
06.2019 - Current
Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
Enhanced team performance by providing ongoing coaching, training, and support to Care Managers.
Provided guidance on complex cases, assisting Care Managers in making informed decisions regarding client support services.
Established robust communication channels between team members, fostering a collaborative work environment conducive to problem-solving and innovation.
Developed strong relationships with community partners, facilitating access to additional resources for clients in need.
Proactively addressed potential barriers to effective care management, working collaboratively with staff and stakeholders to find solutions.
Conducted regular audits of case files to ensure accuracy and completeness of documentation.
Therapist
Bright Harbor Healthcare
04.2016 - Current
Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
Assessed clients' mental health needs, developed treatment plans and monitored progress.
Developed strategies to help patients cope with stress and anxiety and build resilience.
Conducted thorough assessments to accurately diagnose mental health conditions and develop appropriate treatment strategies.
Clinical Supervisor/Adolescent Therapist
Bright Harbor Healthcare
03.2012 - 06.2019
Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
Assessed patients, determined needs, and managed care.
Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
Responded to crisis situations with calm and professional approach to optimize support.
Mentored junior staff members in clinical best practices, contributing to a culture of continuous learning and professional growth.
Increased client satisfaction by fostering a supportive and empathetic therapeutic environment.
Coordinated with healthcare providers and external partners to offer comprehensive care solutions, addressing all aspects of patient health.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
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