Veronica Dominguez
Fort Worth,TX
Summary
Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrated success in meeting team goals by willingly taking on added responsibilities. Committed to delivering high-quality results and contributing to the overall success of the organization.
Overview
23
23
years of professional experience
1
1
Certification
Work History
PCT
Texas Health Harris Methodist Hospital Alliance
Fort Worth, TX
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA/Admissions Assistant
Life Care Center of Greeley
Greeley, CO
10.2021 - 07.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Answered phones, called prospects and handled initial email contacts regarding referrals for possible admission to the facility.
- Maintained up-to-date knowledge of institutional policies, procedures, and programs to provide informed guidance to prospective patients and their families.
- Supported needs of 50+ residents under long-term care.
- Performed filing, billing and routing messages to appropriate people for office of 10.
Medical Specialized Interpreter-Level 4
Human Quality-Language Line Solutions
Guadalupe , Zacatecas
11.2019 - 05.2021
- Streamlined patient and provider interaction by providing channel of effective communication.
- Followed ethical codes to protect confidentiality of patient medical information.
- Created new text in target language to reproduce content and style of original text.
- Translated procedural information to facilitate understanding between doctors and patients.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Certified Nursing Assistant
Kenton Manor
Greeley, CO
04.2015 - 02.2017
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure heart rate and oxygenation levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Certified Nursing Assistant/Health Unit Coordinator
Banner Health
Greeley, CO
03.2007 - 01.2017
- Did direct patient care
- attend morning meetings discussing current census, admissions and discharges and residents.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered individualized patient care by recording vital signs, documenting observations and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked supply availability and laid out instruments for 40+ patient rooms.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Trained new employees coming onboard
- Enter patient data into database
- Respond to codes and rapid response
- lift equipment training
Patient Financial Services Representative
Banner Medical Group
Greeley, CO
03.2013 - 03.2014
- Answer phones, schedule patient appointments accordingly as well as worked closely with specialists regarding procedure scheduling and blocking schedules when needed.
- Insurance verification prior to scheduled office visit.
- Check in patients
- Receive and process payments at time of service.
- Processed new patient referrals accordingly and in a timely manner .
- Provide assistance and excellent customer service to patients, patient families, providers and other internal and external customers.
- Assist other team members and providers as needed with interpretation for spanish speaking only patients within the community.
Interim Administrative Assistant
BannerHealth
Greeley, CO
05.2007 - 03.2010
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze and report on performance of employees.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Schedule department meetings and their logistics i.e bridge line, meeting room.
- Schedule employment interviews for internal and external applicants.
- Take and transcribe minutes at the following meetings: leadership meetings, staff meetings, other department meetings.
- Track Hill-Rom reports on a weekly and as needed basis for various patient care units.
- Submit IT requests, and employee reimbursements.
Patient Care Assistant
Lfe Care Center Of Longmont
Longmont , CO
01.2004 - 02.2006
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, heart rate and oxygenation level
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Certified Nursing Assistant
Fairacres Manor
Greeley, CO
01.2002 - 05.2004
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure heart rate and oxygenation levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of 65+ residents under long-term care.
Education
Certified Medical Assistant - Medical Assisting
Institute of Business And Medical Careers
Fort Collins, CO05.2002
High School Diploma -
Aims High School Diploma Program
Greeley, CO05.2000
Skills
- Attention to Detail
- Critical Thinking
- Personnel Training
- Information Interpretation
- Excellent customer service
- Bilingual
- Problem-solving
- Teamwork and collaboration
- Friendly, positive attitude
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
Languages
Spanish
Native or Bilingual
Certification
BLS certified
CPI certified
Timeline
PCT
Texas Health Harris Methodist Hospital Alliance
10.2023 - Current
CNA/Admissions Assistant
Life Care Center of Greeley
10.2021 - 07.2023
Medical Specialized Interpreter-Level 4
Human Quality-Language Line Solutions
11.2019 - 05.2021
Certified Nursing Assistant
Kenton Manor
04.2015 - 02.2017
Patient Financial Services Representative
Banner Medical Group
03.2013 - 03.2014
Interim Administrative Assistant
BannerHealth
05.2007 - 03.2010
Certified Nursing Assistant/Health Unit Coordinator
Banner Health
03.2007 - 01.2017
Patient Care Assistant
Lfe Care Center Of Longmont
01.2004 - 02.2006
Certified Nursing Assistant
Fairacres Manor
01.2002 - 05.2004
Certified Medical Assistant - Medical Assisting
Institute of Business And Medical Careers
High School Diploma -
Aims High School Diploma Program