Veronica Dunn

Manage financial staff. Ensure profitability by verifying, classifying, and recording loan data and resolved discrepancies in loans documents and
payments. I am responsible for recruiting, hiring and training staff and evaluate the performance of employees through regular reviews. I work with accounts payables and payroll, submit time cards and ensure team members and company are in compliance with IL labor laws.

Worked side by side with branch manager to ensure office was fully staffed and trained in order to meet monthly goals. Updated reconciliation loan data Excel files. Provided excellent customer service, handled incoming and outgoing calls for over 100 customers daily. Approved and closed personal and secured loans, helped with credit insurance claims, administered billing, coding and collections on daily basis.