Veronica Dziecina

• Managed scheduling and coordination of project meetings for construction teams.
• Communicated with vendors to ensure timely delivery of construction materials.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

• Handled incoming calls professionally and efficiently, addressing inquiries, and scheduling appointments.
• Monitored check-ins to identify delinquent accounts, and collect payments.
• Greeted members and guests with a welcoming attitude.
• Collaborated with staff to ensure smooth daily operations at the facility.

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• Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
• Assisted in training new host staff, sharing best practices for maintaining a professional demeanor, and efficient work habits.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Completed daily side work, and opening and closing duties without fail.