Veronica Eckroth

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

Overall season was a success. I had a team of 17 girls will 11 of them going to states. Each girl made it to finals in there individual events. Allowing us to place as a team 2nd overall at GHSA States for swimming and diving.

• Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
• Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
• Provided individualized attention during practice sessions to ensure progress towards personal goals for each swimmer.
• Coached high school aged girls in all different levels of swimming experience

• Streamlined lifeguard scheduling for optimal coverage during peak hours, ensuring safe environment for patrons.
• Built strong relationships with community partners, resulting in increased sponsorship opportunities and support for aquatics programs.
• Maintained cleanliness standards throughout the facility contributing towards a welcoming environment for members and guests alike.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

• Increased camp safety by diligently enforcing rules, guidelines, and emergency procedures during all camp-related activities.
• Maintained accurate records of camper attendance, incident reports, and evaluations to ensure compliance with state regulations and camp policies.
• Collaborated with fellow counselors to design interactive workshops focused on teamwork, leadership, and conflict resolution for campers.
• Worked with children of varying age, interest, skill, and developmental levels.
• Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.

• Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
• Inspected equipment to diagnose operational issues.
• Consistently met or exceeded performance metrics related to service quality, response time, and customer satisfaction scores.
• Evaluated systems according to predetermined checklist and noted issues.