Veronica Edwards
Pelham,GA
Summary
Customer service oriented professional with 3+ years of healthcare industry experience. Able to provide administrative support and function as the primary interface between the patient and the provider. Capable of coordinating the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.
Academic Honors: Ultimate Medical Academy Honor Roll.
Team player who performs at high levels of productivity in fast-paced environments without missing a deadline.
Builds trust and respect by consistently meeting and exceeding expectations.
Follows directions to ensure accurate and timely completion of duties.
Manages time and priorities in multitask environments.
Microsoft Office Applications - MS Excel, MS Word, MS PowerPoint, MS Outlook.
Overview
23
23
years of professional experience
Work History
Certified Nursing Assistant (CNA)
Pelham Parkway Nursing Home
Pelham, GA
12.2002 - 05.2006
- Worked with elderly patients, provided care services, assisted with hygiene and feeding, and took vital signs.
- Documented activities and condition using paper charts, interacted with patients, and assisted with lifting and mobility.
- Answered inbound phones, assisted nurse with medical tasks, completed patient forms, and followed HIPAA laws.
Production Worker
Sanderson Farms
Moultrie, GA
05.2006 - Current
- Process poultry to ensure safe packaging and shipping for public use and consumption.
- Comply with state and federal rules and regulations for poultry processing and oversee staff when needed.
- Meet production goals and deadlines to maintain schedule and operating efficiencies.
Education
Associate of Science Degree - Health Sciences Medical Administrative Assistant
Ultimate Medical Academy
01-2020
HIPAA Essentials for Healthcare Professionals Certificate - undefined
Ultimate Medical Academy
Diploma - Certified Nursing Assistant (CNA)
Southwest Georgia Technical College
01-2002
Customer Service Specialist Certificate Program - undefined
Southwest Georgia Technical College
01-2000
Skills
- Medical Administrative Assistant
- Medical Terminology
- Patient Processing
- Patient Registration
- CMS1500 Claim Form
- Medical Records Management
- Medicare
- Medicaid
- Billing Cycle
- Claims Appeal Process
- Office Accounting
- Medical Law & Ethics
- Anatomy
- Physiology
- HIPAA Compliance
- ICD-10
- HMO
- PPO
- Release of Information
Timeline
Production Worker
Sanderson Farms
05.2006 - Current
Certified Nursing Assistant (CNA)
Pelham Parkway Nursing Home
12.2002 - 05.2006
Associate of Science Degree - Health Sciences Medical Administrative Assistant
Ultimate Medical Academy
HIPAA Essentials for Healthcare Professionals Certificate - undefined
Ultimate Medical Academy
Diploma - Certified Nursing Assistant (CNA)
Southwest Georgia Technical College
Customer Service Specialist Certificate Program - undefined
Southwest Georgia Technical College