Veronica Faz
Dallas,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Well-qualified leasing consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
Leasing Agent
Karya Management
11.2020 - 07.2023
- Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
- Enhanced community visibility through strategic marketing initiatives, including online advertisement, and tours.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
Sales Associate
Conns Home Plus
08.2018 - 10.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Customer Service
City Of Dallas Wic Office
05.2008 - 05.2016
- Provided exemplary customer service to guests.
- Assessed and resolved customer service problems and executed solutions.
- Maintained exceptional customer service standards throughout every shift.
Education
GED -
Christian Academy
Arlington, TX07.2014
Skills
- Renewals Management
- Telephone Etiquette
- Property Tours
- Bilingual
- Leasing and Sales
- Rent Collection
Languages
Spanish
Professional Working
Timeline
Leasing Agent
Karya Management
11.2020 - 07.2023
Sales Associate
Conns Home Plus
08.2018 - 10.2020
Customer Service
City Of Dallas Wic Office
05.2008 - 05.2016
GED -
Christian Academy
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