Veronica Fernandez Fundora
Miami,FL
Summary
Customer Service Cashier with proven expertise in developing effective methods of service delivery. Prioritizes tasks and supports company values to meet consumer needs. Utilizes excellent public relations and communication skills to drive repeat business opportunities.
Overview
1
1
year of professional experience
Work History
Custumer Service,cashier
Fresco y Mas
Miami, FL
11.2023 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Verified that all coupons were valid prior to processing them into the system.
- Provided excellent customer service by helping customers locate items they were looking for.
- Recommended, selected, located, and obtained products to meet customer needs.
- Counted and balanced cashier drawers.
Education
High School Diploma -
Cuba
La Habana07-2023
Skills
- Drawer management
- Order coordination
- Check processing
- Customer inquiries
- Lot maintenance
- Financial overage analysis
- Telephone management
- Cash handling expertise
- Positive and professional
- Point of sale system
- Refund handling
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Custumer Service,cashier
Fresco y Mas
11.2023 - Current
High School Diploma -
Cuba
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