Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Frederick

Laguna Niguel,CA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Sales Associate

Bath & Body Works
10.2023 - 01.2024
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.

Server/Hostess

Ivy Park
11.2021 - 07.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Cashier/Fry Cook

Five Guys
08.2020 - 10.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Courtesy Clerk

Albertsons
03.2019 - 03.2020
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.

Education

Associate of Arts - Arts And Entertainment Management

Saddleback College
Mission Viejo, CA
12.2025

High School Diploma -

Dana Hills High School
Dana Point, CA
06.2018

Skills

  • Promotional Support
  • Sales Development
  • Upselling
  • Business Development
  • Problem-Solving Skills
  • Adapt to Diverse Groups
  • Multi-Tasking Strength
  • Customer Service
  • Flexible Schedule

Timeline

Sales Associate

Bath & Body Works
10.2023 - 01.2024

Server/Hostess

Ivy Park
11.2021 - 07.2023

Cashier/Fry Cook

Five Guys
08.2020 - 10.2021

Courtesy Clerk

Albertsons
03.2019 - 03.2020

Associate of Arts - Arts And Entertainment Management

Saddleback College

High School Diploma -

Dana Hills High School
Veronica Frederick