Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Veronica Fuller

Veronica Fuller

Smithland,KY

Summary

Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.

Overview

33
33
years of professional experience

Work History

Restaurant Hostess

Pattie’s 1880’s Settlement
Grand Rivers, KY
08.2023 - Current
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Provided menus and answered questions about menu items and specials.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.

Control Desk Clerk

Henry Schein Inc
Indianapolis, IN
04.1991 - 06.2023
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Copied, sorted and filed records of office activities and business transactions.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Trained staff members to perform work activities and use computer applications.
  • Participated in meetings with management team regarding changes in policies or operations.
  • Trained new staff members on desk clerk procedures.
  • Performed administrative duties such as filing paperwork, data entry, creating reports .

Education

High School Diploma -

Beech Grove Sr High School
Beech Grove, IN
05-1990

Skills

  • Guest Relations Management
  • High-Volume Dining
  • Reservation Coordination
  • Conflict Resolution
  • Scheduling
  • Greeting Guests
  • Customer Service

Timeline

Restaurant Hostess

Pattie’s 1880’s Settlement
08.2023 - Current

Control Desk Clerk

Henry Schein Inc
04.1991 - 06.2023

High School Diploma -

Beech Grove Sr High School

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Veronica Fuller