Veronica Galiano
Medford
Summary
Detail-oriented event coordinator with a strong background in customer service and operations management. Known for exceptional attention to detail and adaptability, consistently delivering successful events while enhancing client relationships.
Overview
7
7
years of professional experience
Work History
Owner / Event Planner
Creaciones Paudanna
Guayaquil
01.2019 - 06.2025
- Managed daily operations of a creative design and production business.
- Developed unique product offerings based on customer feedback and market trends.
- Organized catering services by selecting menu items, negotiating prices, ordering food and beverages, setting up buffet areas.
- Handled customer service inquiries related to specific events or venues.
- Managed social media accounts associated with company's events portfolio.
Administrative assistant Sales Revenue Department
Parque De La Paz. Funeral Services
Guayaquil
03.2021 - 12.2022
- Provided administrative support and managed sales revenue documentation.
- Maintained client records and processed service contracts.
- Coordinated with internal teams to streamline sales and customer service processes.
- Assisted customers with inquiries regarding cemetery and funeral services.
Customer Service Cashier
Ecuador Travel Center
Guayaquil
02.2018 - 12.2020
- Assisted customers with travel bookings, payments, and general inquiries.
- Handled cash and electronic transactions accurately.
- Delivered high-quality customer service in a fast-paced tourism environment.
- Managed front desk responsibilities and resolved customer concerns efficiently
Education
Associate of Applied Science - Graphic Design
University of Guayaquil
Guayaquil-Ecuador06-2005
Skills
- Event planning
- Operations management
- Sales documentation
- Process coordination
- Customer engagement
- Client service
- Small business operations
- Attention to detail
Languages
Spanish
Professional
References
References available upon request.
Timeline
Administrative assistant Sales Revenue Department
Parque De La Paz. Funeral Services
03.2021 - 12.2022
Owner / Event Planner
Creaciones Paudanna
01.2019 - 06.2025
Customer Service Cashier
Ecuador Travel Center
02.2018 - 12.2020
Associate of Applied Science - Graphic Design
University of Guayaquil