Summary
Overview
Work History
Education
Skills
Timeline
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Veronica Godish

Wildwood

Summary

Dynamic team player with a strong background in customer engagement and cash management at JOANN Fabrics and Crafts. Proven ability to enhance customer satisfaction through effective problem-solving and exceptional service. Recognized for optimizing workspace organization and fostering collaborative teamwork, contributing to increased sales and a positive work environment.

Overview

11
11
years of professional experience

Work History

Team Member

Hobby Lobby
03.2025 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Assisted customers in selecting merchandise best suited to needs.

Assistant Manager

JOANN Fabrics and Crafts
11.2013 - 03.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained accurate records of client interactions and progress towards goals, ensuring effective service delivery.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.

Education

High School Diploma -

Jp McCaskey
Lancaster, PA
06-1993

Skills

  • Customer engagement
  • Optimistic mindset
  • Collaborative teamwork
  • Effective problem-solving strategies
  • Cash management
  • Effective leadership skills
  • Idea generation and development
  • Optimizing workspace organization
  • Comprehensive understanding of products
  • Eager to learn

Timeline

Team Member

Hobby Lobby
03.2025 - Current

Assistant Manager

JOANN Fabrics and Crafts
11.2013 - 03.2025

High School Diploma -

Jp McCaskey

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Veronica Godish