Veronica G. Siqueira
North Richland Hills,TX
Summary
Detail-oriented financial professional specializing in budget development and management. Skilled in researching and communicating financial data to stakeholders. Strong collaborator with a focus on building positive relationships and fostering teamwork. Committed to maintaining integrity and professionalism in all interactions.
Overview
2027
2027
years of professional experience
Work History
CSA – Customer Service Agent
Envoy Air, Inc. (American Airlines)
Irving, USA
2023 - Current
- Deliver exceptional customer service at gates, ticketing, rebooking, and baggage office, ensuring smooth operations and customer satisfaction.
- Work with team members to improve customer experience through effective communication and support.
- Have an exemplary “on time” departure record as well as perfect attendance.
Sr. Financial Analyst – Professional Services
Workday, Inc.
Pleasanton, USA
2015 - 2020
- Principal analyst for brand new subscription service offering.
- Developed and modeled new product lines and business opportunities, including fully loaded P&Ls with 5 year projections.
- Directly managed the preparation of annual budgets and rolling forecast process, which included revenue and expenses for multiple, complex product lines.
- Analyzed, investigated, and reported on monthly and quarterly variances for full profit and loss statements including, revenue, expenses, allocations, and headcount.
- Collaborated closely with general managers and business leaders to provide analysis and metrics used to drive key business decisions.
- Developed tools and processes that improved operational controls and made managerial reporting/analyses more efficient.
- Acted as subject matter expert for headcount forecasting of over 500 FTEs.
- Identified and resolved material formula error in systems during ad hoc project, securing upper management support and coordinating with tech team for solution.
Financial Analyst
UCSF - University of California
San Francisco, USA
2012 - 2015
- Provided advanced financial and analytical support to IT Department CFO and management team, enhancing decision-making processes.
- Coordinated development of annual Operations and Recharge budget for IT department, ensuring alignment with strategic goals.
- Prepared and maintained financial and FTE reports to help understand past trends and variances for improved forecasting, planning, and operational reporting.
- Developed ad hoc internal models to track revenue, expenses, and FTE changes, facilitating informed reporting and process improvements.
- Financial administrator for multiple committees supporting pilot projects, hardship allowances, and other research.
Financial Analyst
ADP, Inc.
Pleasanton, USA
2007 - 2012
- Managed in-depth administration of business budgeting, including developing annual operating plan and handling aspects of restatement operations.
- Conducted monthly reporting, variance analysis, and expense forecasting for all departments across West region.
- Developed ad hoc reports and projections to evaluate key performance measures, enhancing decision-making processes.
- Performed quantitative analyses of diverse financial data to support planning, budgeting, and cost control initiatives.
- Analyzed month end and year-to-date productivity and financial results and updated budget owners of variances.
- Established and maintained regional based financial models, including internal income summary views, headcount models, forecasting models, and client metrics models.
- Reviewed monthly financial close process, collaborating with AP/AR to report detailed variance analysis for improved accuracy.
- Worked diligently and successfully with IT Director and staff for cost control and auditing of Planned FY11 hardware refresh for entire West Region (700+ laptops/desktops).
Education
MBA - Accounting And Finance
California State University, East Bay
Hayward, CABachelor of Science - Finance
California State University, East Bay
Hayward, CASkills
- Budget development
- Financial modeling
- Variance analysis
- Data reporting
- Customer support
- Process improvement
- Team collaboration
- Adaptability
Languages
- German, fluent
- Portuguese, learning
- Spanish, learning
Employment Gap
Caregiver and household manager starting January 2021.
Moved to Texas in May 2022. Returned to work in January 2023.
Timeline
CSA – Customer Service Agent
Envoy Air, Inc. (American Airlines)
2023 - Current
Sr. Financial Analyst – Professional Services
Workday, Inc.
2015 - 2020
Financial Analyst
UCSF - University of California
2012 - 2015
Financial Analyst
ADP, Inc.
2007 - 2012
MBA - Accounting And Finance
California State University, East Bay
Bachelor of Science - Finance
California State University, East Bay