VERONICA HARPER
DURHAM
Summary
Professional healthcare technician skilled in venipuncture, specimen collection, and patient interaction. Proven ability to collaborate effectively with healthcare teams, ensuring accurate and timely sample processing. Strong adaptability to evolving clinical environments, maintaining high standards of care and precision. Known for reliability, communication skills, and commitment to achieving optimal results in patient care and laboratory operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PHLEBOTOMIST INTERN
Labcorp
04.2024
Certified Phlebotomy Technician
Duke Hospital
02.2025 - Current
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
VET ASSISTANT
Willow Oak Veterinary Hospital
10.2022 - Current
- Provided thorough medical exam of all resident animals
- Assisted surgeons and doctors during complex procedures
- Provided comfort to animals during treatment
- Utilized knowledge of medicine to support veterinarians during surgical procedures
HOST
J. Alexander
08.2022 - 01.2024
- Greet guests warmly, ensuring a welcoming atmosphere; improved guest satisfaction scores by 18%
- Manage reservations and seating arrangements efficiently, reduced wait times significantly
- Collaborate with team to address guest concerns promptly, enhanced overall dining experience
- Maintain cleanliness and organization of host area; contributed to a positive restaurant image
- Elevate guest experience through warm greetings and efficient seating
- Collaborate with team to address concerns, enhancing overall dining satisfaction
VET ASSISTANT
Banfield Pet Hospital
07.2019 - 09.2022
- Assist with venipunctures, ensuring accurate sample collection and enhancing diagnostic precision
- Communicate medication and post-exam instructions clearly, improving client compliance and satisfaction
- Operate centrifuges post-collection, ensuring reliable lab results for veterinary diagnoses
- Collaborate with veterinary team during surgeries, contributing to successful patient outcomes
- Streamline medication administration, reducing errors and boosting operational efficiency
- Provided clear post-exam instructions to clients, fostering trust and improving pet owner compliance with treatment plans, contributing to better patient outcomes
- Implemented efficient blood sample collection techniques using syringes and vacutainers, significantly improving diagnostic accuracy and treatment effectiveness
- Developed streamlined communication protocols between veterinary staff and clients, enhancing information flow and contributing to increased client satisfaction
- Optimize blood collection techniques, enhancing diagnostic accuracy and treatment efficacy for diverse veterinary cases
- Communicated status of animals to owners Delivered compassionate care to animals, assisting in complex surgeries and providing comprehensive medical exams, while effectively communicating with pet owners
- Meticulously supported veterinarians during surgical procedures, leveraging medical knowledge to ensure optimal patient care and recovery outcomes
Education
CERTIFIED PHLEBOTOMY TECHNICIAN -
Durham Technical Community College
Durham, NC05.2024
ANIMAL SCIENCE -
North Carolina State University
Raleigh, NC05.2019
Skills
- Venipuncture
- Specimen Collection
- Specimen Separation
- Leadership
- Customer Service
- Team Player
- Microsoft Word
- Microsoft Excel
- Data Entry
- Patient Care
- Medical Terminology
- Surgical Assistance
- Communication Skills
- Compassionate Care
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- National Healthcareer Association (NHA) Certifcation
Languages
English
Native or Bilingual
Timeline
Certified Phlebotomy Technician
Duke Hospital
02.2025 - Current
PHLEBOTOMIST INTERN
Labcorp
04.2024
VET ASSISTANT
Willow Oak Veterinary Hospital
10.2022 - Current
HOST
J. Alexander
08.2022 - 01.2024
VET ASSISTANT
Banfield Pet Hospital
07.2019 - 09.2022
ANIMAL SCIENCE -
North Carolina State University
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- National Healthcareer Association (NHA) Certifcation
CERTIFIED PHLEBOTOMY TECHNICIAN -
Durham Technical Community College
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