Veronica Hitchen
Program Coordinator
New York,NY
Summary
A young professional with strong organizational, communication, data entry, and analytical skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Program Coordinator
Reach Out And Read Of Greater New York
New York, NY
2023.02 - Current
- Assess program quality at different RORGNY locations
- Design action plans to support sites in reaching high program fidelity
- Develop and sustain relationships with program participants
- Onboard and train new program participants
- Analyze qualitative and quantitative data from biannual progress reports and site quality assessments
- Collaborate with team members on event planning and day-of logistics
2nd Grade Teacher
Success Academy Charter Schools
New York, NY
2022.01 - 2022.11
- Planned and implemented lessons to meet national standards.
- Communicated frequently with parents, students, and faculty
- Individualized lesson plans to meet diverse learning needs
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
Logistics Manager
Plato Learning
Brooklyn, NY
2021.03 - 2022.01
- Distributed camp materials and maintained inventories for multiple programs
- Served as point of contact for vendors and customers
- Produced data reports in support of corporate directors
- Facilitated logistics of in-person events
Desk Assistant
American Campus Communities
Staten Island, NY
2020.12 - 2021.04
- Performed front desk operations (facilitating resident check in, responding to phone inquiries, etc.)
- Resolved resident issues, escalating to appropriate staff when necessary
Research Assistant
Identity Salience Lab
South Hadley, MA
2018.09 - 2020.05
- Analyzed qualitative data with lab team
- Trained and supervised junior coding team members
- Prepared materials for presentation at a professional conference
Office and Programs Assistant
New York Council Navy League
New York, NY
2017.05 - 2020.01
- Maintained membership, event, and financial records for 800+ person non-profit organization
- Assisted with event planning for fundraising and membership events
- Updated webpage content and design
- Served as point of contact for members and partnering organizations
Education
Bachelor of Arts - Psychology And Education
Mount Holyoke College
South Hadley, MA 2016.09 - 2020.05
Skills
Records Management
Organization
Written Communication
Logistics Management
Microsoft Office Suite
Google Suite
Little Green Light (CRM)
Quickbooks
Adobe InDesign
Timeline
Program Coordinator
Reach Out And Read Of Greater New York
2023.02 - Current
2nd Grade Teacher
Success Academy Charter Schools
2022.01 - 2022.11
Logistics Manager
Plato Learning
2021.03 - 2022.01
Desk Assistant
American Campus Communities
2020.12 - 2021.04
Research Assistant
Identity Salience Lab
2018.09 - 2020.05
Office and Programs Assistant
New York Council Navy League
2017.05 - 2020.01
Bachelor of Arts - Psychology And Education
Mount Holyoke College
2016.09 - 2020.05