Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

SYDNEY PADGETT

Chattanooga

Summary

Accomplished, dedicated, and well-versed in running station programming in high-stress environments. Expert in personnel leadership, resource management, and key decision-making. Articulate, motivational, and analytical in approaching problems impacting team performance or station results.

Overview

3
3
years of professional experience

Work History

Program Coordinator

Health Connect America
01.2024 - Current
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.
  • Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
  • Managed budgets and resources for successful execution of multiple programs simultaneously.
  • Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.

Intake Coordinator

HEALTH CONNECT AMERICA
01.2023 - 01.2024
  • Supported office staff and operational requirements with administrative tasks.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced office productivity by handling high volume of callers per day.
  • Maintained current and accurate medical records for patients.
  • Managed calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Completed and filed financial documentation for accounting purposes.
  • Completed intake assessment forms and filed clients' charts.
  • Collected, verified, recorded and processed client demographics, insurance payments and referral information.
  • Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Communicated with referral sources, physicians and associated staff to check documentation for proper signatures.
  • Entered referrals into appropriate system based on type of referral obtained.
  • Interacted with insurance providers to obtain necessary documents to complete registration.

Family Development Specialist

HEALTH CONNECT AMERICA
01.2021 - 12.2022
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.
  • Increased youth participation in pro-social activities through collaboration with therapist assistants and community resources.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Care Coordinator

HEALTH CONNECT AMERICA
06.2021 - 12.2021
  • Supported patient care excellence via planning and interpretation of programs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Education

Master of Science - Clinical Mental Health Counseling

THE UNIVERSITY OF TENNESSEE AT CHATTANOOGA
Chattanooga, TN
12.2024

Bachelor of Science - Psychology

UNIVERSITY OF TENNESSEE AT CHATTANOOGA
Chattanooga, TN
05.2021

Skills

  • Data Entry
  • Critical Thinking Skills
  • Records Maintenance
  • Records Management
  • Compassionate Communication
  • Inquiry Requests
  • Collecting Intake Information
  • Intervention Planning
  • Client Advocacy
  • Care Planning
  • Mental Health Support

Affiliations

  • Active Member of CSI since 2022
  • Active Member of TCA Counselors
  • Active Member of Lookout Counseling Association
  • CSI President 1/2024 - Present

Timeline

Program Coordinator

Health Connect America
01.2024 - Current

Intake Coordinator

HEALTH CONNECT AMERICA
01.2023 - 01.2024

Care Coordinator

HEALTH CONNECT AMERICA
06.2021 - 12.2021

Family Development Specialist

HEALTH CONNECT AMERICA
01.2021 - 12.2022

Master of Science - Clinical Mental Health Counseling

THE UNIVERSITY OF TENNESSEE AT CHATTANOOGA

Bachelor of Science - Psychology

UNIVERSITY OF TENNESSEE AT CHATTANOOGA

Similar Profiles

CREATE PROFILE
SYDNEY PADGETT