Veronica Ibrahim
Charlotte,NC
Summary
Highly motivated and goal oriented individual, with a lot of experience in assisting people and providing extensive customer service. Skilled at communicating and showing a consistent work ethic. Productive, display leadership qualities, and exhibit exemplary team building strategies.
Overview
3
3
years of professional experience
Work History
Sales Associate
Cross Motor Group | Car Dealership
Rock Hill, South Carolina
06.2020 - Current
- Educated associates on market trends and how negotiations can be made depending on value.
- Solved customer challenges by offering relevant suggestions, services, and prioritizing their needs.
- Learned company protocol, product knowledge, customer service and selling techniques.
- Maintained records related to sales, deposits and inventory availability.
- Organized paperwork and finalized deals through learning different software's.
- Maintained positive relationships with customers through professional and helpful customer service.
- Worked with customer's monetary transactions which consisted of large sums of cash, credit cards, or checks.
Cashier
McAllister's Deli
Charlotte, NC
12.2019 - 06.2020
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Front of House Employee
Fuzzy's Taco Shop
Charlotte, NC
01.2019 - 11.2019
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Stayed ready for quick turnovers by pre-bussing tables.
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations and cleaning.
Education
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
Charlotte, NC12.2023
Skills
- Multi-tasking strength
- Professional demeanor
- Problem-solving skills
- Relationship building
Timeline
Sales Associate
Cross Motor Group | Car Dealership
06.2020 - Current
Cashier
McAllister's Deli
12.2019 - 06.2020
Front of House Employee
Fuzzy's Taco Shop
01.2019 - 11.2019
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
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