VERONICA J. ADAME
City of Fort Stockton
Fort Stockton,Texas
2
Languages
9
years of professional experience
Attentive telecommunicator with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.
Work History
911 Telecommunicator
10 Months- Coordinated emergency response efforts through effective communication with law enforcement and medical personnel.
- Operated multi-line phone systems to receive and prioritize emergency calls efficiently.
- Maintained accurate records of dispatch activities and incident reports for reference and analysis.
- Provided critical information to first responders, ensuring timely arrival at emergency scenes.
- Implemented workflow improvements that enhanced call handling efficiency and reduced response times.
- Conducted routine system checks to ensure operational readiness of communication equipment and software.
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
Jailer
2 Years 2 Months- Oversee the safety and security of inmates within the county jail.
- Conduct regular security checks and monitor inmate activities.
- Maintain order and enforce rules and regulations in the facility.
- Process inmate admissions and releases, including documentation.
- Assist in transporting inmates to court or medical appointments.
- Respond to emergencies and manage crisis situations effectively.
- Collaborate with law enforcement and court officials when necessary.
- Provide support and assistance to inmates, ensuring their well-being.
- Complete reports and maintain accurate records of inmate behavior and incidents.
- Demonstrate strong communication skills and the ability to handle stressful situations.
Senior Juvenile Supervision Officer
1 Year 7 Months- Supervised the daily activities of juvenile detainees including telephone calls and visits to detainees by family members, law enforcement officers, attorneys, and other authorized visitors
- Collaborated with law enforcement officers and juvenile probation officers to coordinate detention hearings, court, medical, and mental health services
- Monitored video surveillance, cameras, and maintained activities logs for security purposes
- Attended and conducted mandatory staff meetings and training sessions with assigned juvenile supervision officers
- Screened and processed incoming cases according to departmental procedures
- Prepared, maintained and processed all necessary forms and documentation including incident reports
- Performed any other duties as assigned
Juvenile Supervision Officer
3 Years 5 Months- Monitored the daily activities of juvenile detainees
- Collaborated with family members, law enforcement officers, attorneys, and other authorized visitors for determination of services to detainee
- Assisted law enforcement officers, and juvenile probation officers to coordinate detention hearings, court, medical, and mental health services
- Attended mandatory staff meetings and training sessions with other staff and immediate supervisor(s)
- Screened and processed incoming cases according to departmental procedures
- Prepared, and maintained all necessary forms and documentation
- Performed any other duties as assigned
Education
Bachelor of Science - Criminal Justice
Skills
Inbound/Outbound customer service
Stress tolerance
Typing speed
Geographical expertise
Language proficiency
Quick thinking
Attention to detail
Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
911 Telecommunicator
City of Fort Stockton
10.2025 - CurrentRead More
Jailer
Webb County Sheriffs - Jail
05.2023 - 07.2025Read More
Senior Juvenile Supervision Officer
Webb County Juvenile Youth Village
09.2021 - 04.2023Read More
Juvenile Supervision Officer
Webb County Juvenile Youth Village
08.2017 - 01.2021Read More
Texas A&M International University
Bachelor of Science from Criminal Justice
Read More