Veronica James
Brooklyn,NY
Summary
Detail-oriented Child Protective Specialist dedicated to maintaining safety and improving care for children through investigations and family improvement plans. Proven multitasker with good communication skills and a methodical approach. Caring and experienced child services team member experienced in checking claims of abuse, neglect and safety issues. Expertise includes maintaining records, planning case actions and supporting court actions.
Overview
18
18
years of professional experience
Work History
Child Protective Specialist
Administration for Children's Services
Brooklyn, NY
2022.05 - Current
- Conducted home visits, completed inspections and interviewed family members and witnesses.
- Developed and implemented family improvement plans.
- Updated documents and maintained permanent records.
- Answered and investigated reports of abuse or neglect.
- Maintained legal documents for court proceedings and submitted testimony.
- Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of participants.
- Identified appropriate community resources and provided referrals for services.
Home Health Aide
Mavencare
New York , New York
2017.10 - 2021.10
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with personal hygiene needs, including bathing, dressing and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Improved patient outlook and daily living through compassionate care.
- Assisted with client personal care needs to foster independence and well-being.
- Tracked and reported clients' progress based on observations and conversations.
- Managed various daily job tasks, including patient transportation and appointment scheduling.
Paraprofessional
Gersh Academy for Students On The Austism Spectrum
West Hempstead, NY
2017.10 - 2019.04
- Accompany children on outside trips.
- Provided students with personalized educational, behavioral and emotional support.
- Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
- Communicated effectively with educators from various grade levels.
Home Health Aide
Bayada Home Care, HHA
New York, NY
2013.07 - 2017.10
- Supervised medication administration, personal hygiene and other activities of daily living.
- Improved patient outlook and daily living through compassionate care.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Planned optimal meals based on established nutritional plans.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
Home Health Aide
VIP Health Care Services
Richmond Hill, NY
2007.09 - 2009.05
- Supervised medication administration, personal hygiene and other activities of daily living.
- Improved patient outlook and daily living through compassionate care.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Planned optimal meals based on established nutritional plans.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
Education
Bachelor’s of Social Science - Studies, Human Services
Touro College| NYSCAS, School Of Career And Applied
New York , New York09.2021
Associate of Science - Human Service/ Mental Health
Kingsborough Community College, Oriental Blvd
Brooklyn, NY06.2015
High School Diploma -
Bedford Stuyvesant Preparatory High School
Brooklyn, NY06.2007
Skills
- Mental Health
- Telephones
- Patient relationship management
- Quality improvements
- Document management
- PPE use
- Relationship building
- Team building
- Cause Orders
- Neglect and Abuse Checks
- Recordkeeping Requirements
- Family Improvement Plans
- Safety Evaluations
- Home Visits
- Effective Communication
- Individual Student Assistance
- Reading and Writing Support
- Helping Students with Special Needs
- Care Plan Management
- Client Documentation
- Client Safety and First Aid
- Behavior Redirection
- Vitals Monitoring and Documentation
Timeline
Child Protective Specialist
Administration for Children's Services
2022.05 - Current
Home Health Aide
Mavencare
2017.10 - 2021.10
Paraprofessional
Gersh Academy for Students On The Austism Spectrum
2017.10 - 2019.04
Home Health Aide
Bayada Home Care, HHA
2013.07 - 2017.10
Home Health Aide
VIP Health Care Services
2007.09 - 2009.05
Bachelor’s of Social Science - Studies, Human Services
Touro College| NYSCAS, School Of Career And Applied
Associate of Science - Human Service/ Mental Health
Kingsborough Community College, Oriental Blvd
High School Diploma -
Bedford Stuyvesant Preparatory High School